Sales Assistant

Surplus Marketing Corporation; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A retail organization in Quezon City is looking for a cashier to manage transactions and provide outstanding customer service. Responsibilities include handling cash transactions, verifying customer identification, and maintaining the cleanliness of the store counter. The ideal candidate will excel in communication and cash handling skills and ensure a positive shopping experience for customers. This role demands a friendly demeanor and strong attention to detail in all cash management tasks.

Qualifications

• Ability to process transactions efficiently in a fast-paced environment.
• Excellent customer service skills to facilitate a friendly shopping experience.
• Strong attention to detail when handling cash and verifying documents.

Responsibilities

• Accept payments and manage cash registers.
• Provide friendly and efficient customer service.
• Secure the cash and maintain the cleanliness of the counter.

Skills

Communication skills

Customer service skills

Cash handling

Job description

CASHIERING

• 1. Accepts payments for customer’s purchases either in cash or charge
• 2. Enters all codes of customer purchases in the POS machine
• 3. Verifies credit cards and proof of identification
• 4. Checks the authenticity of bills and gift checks
• 5. Validates all necessary documents after receipt of payments from customers
• 6. Bags purchased items in a presentable and cost‑effective manner
• 7. Obtains signature of store supervisor/manager on all canceled transaction
• 8. Secures cash in drawers and other documents such as fully redeemed gift checks, tape receipts and charge slips
• 9. Conducts daily cash count and prepares pre‑commit at the end of the shift
• 10. Turns over cash payments, gift checks and pre‑commit to the store manager/supervisor at the end of the shift
• 11. Ensures availability of loose change and related forms/documents in the counter

SALES AND CUSTOMER SERVICE

• 12. Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service
• 13. Informs customers of ongoing promotions and marketing activities
• 14. Suggests purchase of highlighted item for the day to customers
• 15. Communicates customer requests to store manager
• 16. Processes merchandise returns and exchanges

SECURITY AND HOUSEKEEPING

• 17. Secures counter area and ensures that it is manned at all times
• 18. Responsible for the proper care of POS machine
• 19. Maintains orderly appearance of counter area and supplies stocked
• 20. Any other tasks that may beassigned from time to time by the store manager