Cashier

Vikings Group of Companies; Carmen; On-site; PHP 83,000 - 124,000; Full time

Job summary

Vikings Group of Companies in Cebu City is seeking a diligent cashier to manage guest billing, process payments through POS, and ensure accurate receipts and records. The role requires attentiveness to detail and a strong focus on customer service in a busy dining environment.

You will handle cash and digital payments, coordinate with servers and managers regarding billing concerns, maintain confidentiality, and comply with data privacy and security standards.

Responsibilities

• Process guest bills accurately and efficiently using the Point-of-Sale (POS) system.
• Accept cash, credit and debit cards, e-wallets, and other authorized payment methods.
• Verify payments and provide the correct change and receipts to guests.
• Ensure all transactions are properly recorded in the POS system.
• Assist guests with billing inquiries and resolve discrepancies in coordination with the supervisor.
• Maintain an accurate cash drawer and safeguard all cash and payment records.
• Verify the beginning cash fund and ensure sufficient change is available.
• Count and reconcile cash sales, card transactions, and other payments at the end of the shift.
• Report cash shortages, overages, voids, refunds, and transaction discrepancies promptly to the immediate supervisor.
• Follow established cash-handling, refund, discount, and void transaction procedures.
• Ensure all orders and transactions are properly entered into the POS system.
• Check bills for accuracy, including discounts, promotions, service charges, and applicable taxes.
• Prepare and maintain daily sales reports and other required transaction records.
• Ensure all receipts, charge slips, and supporting documents are properly organized.
• Assist in preparing sales summaries and cash turnover reports as required.
• Greet guests courteously and respond to payment-related inquiries.
• Coordinate with servers, receptionists, and dining managers regarding billing concerns.
• Handle payment disputes professionally and refer unresolved issues to the immediate supervisor.
• Maintain confidentiality of guest payment information and transaction records.
• Keep the cashier station clean, organized, and secure.
• Follow restaurant policies, standard operating procedures, and internal cash-control measures.
• Comply with data privacy, payment security, and applicable food service operational standards.
• Attend briefings, meetings, and training sessions as required.
• Perform other related duties assigned by the immediate supervisor.

Job description

Key Responsibilities

Payment Processing and Transactions

• Process guest bills accurately and efficiently using the Point-of-Sale (POS) system.
• Accept cash, credit and debit cards, e-wallets, and other authorized payment methods.
• Verify payments and provide the correct change and receipts to guests.
• Ensure all transactions are properly recorded in the POS system.
• Assist guests with billing inquiries and resolve discrepancies in coordination with the supervisor.

Cash Handling and Accountability

• Maintain an accurate cash drawer and safeguard all cash and payment records.
• Verify the beginning cash fund and ensure sufficient change is available.
• Count and reconcile cash sales, card transactions, and other payments at the end of the shift.
• Report cash shortages, overages, voids, refunds, and transaction discrepancies promptly to the immediate supervisor.
• Follow established cash-handling, refund, discount, and void transaction procedures.

POS and Sales Documentation

• Ensure all orders and transactions are properly entered into the POS system.
• Check bills for accuracy, including discounts, promotions, service charges, and applicable taxes.
• Prepare and maintain daily sales reports and other required transaction records.
• Ensure all receipts, charge slips, and supporting documents are properly organized.
• Assist in preparing sales summaries and cash turnover reports as required.

Guest Service and Coordination

• Greet guests courteously and respond to payment-related inquiries.
• Coordinate with servers, receptionists, and dining managers regarding billing concerns.
• Handle payment disputes professionally and refer unresolved issues to the immediate supervisor.
• Maintain confidentiality of guest payment information and transaction records.

Cleanliness and Compliance

• Keep the cashier station clean, organized, and secure.
• Follow restaurant policies, standard operating procedures, and internal cash-control measures.
• Comply with data privacy, payment security, and applicable food service operational standards.
• Attend briefings, meetings, and training sessions as required.
• Perform other related duties assigned by the immediate supervisor.