Cash Flow Optimizer – AR & Collections Analyst

IntouchCX; Cebu City; On-site; PHP 480,000 - 960,000; Full time

Job summary

IntouchCX is seeking a skilled AR/Collections Analyst in Cebu City to manage accounts receivable, process payments and credits, and maintain healthy cash flow. You will collaborate with Sales, CX, and Finance to resolve discrepancies and improve DSO.

The role requires at least 3 years in AR/collections, strong Excel/ERP skills (NetSuite), and solid English proficiency for North American clients. This is a dynamic, high-volume position that supports global finance operations.

Qualifications

• At least three years in corporate collections, accounts receivable, or credit management.
• Degree in Accounting, Finance, or Business Administration is strongly preferred.
• Professional AR certification is a plus.
• Advanced proficiency in MS Excel and Google Workspace is required.
• Hands-on experience with ERP systems, preferably NetSuite, is highly desirable.
• Strong understanding of GAAP, order-to-cash workflows, and revenue recognition.
• Excellent communication and problem-solving skills; able to work independently and with teams.
• Ability to align with North American clients and work in their time zones.

Responsibilities

• Proactively manage AR portfolio to ensure timely payments and reduce DSO.
• Maintain professional communication with client AP teams and operations on past-due accounts.
• Monitor aging reports, assess credit risk, and tailor collection strategies for at-risk accounts.
• Perform regular account reconciliations to ensure ledger accuracy.
• Collaborate with Sales, CX, and Operations to resolve payment delays.
• Oversee daily cash applications and related reconciliations for AR programs.
• Match incoming cash to invoices and clear ledger differences.
• Research and resolve complex discrepancies with client finance teams.
• Assist with cash flow forecasting and bad debt risk evaluations.

Skills

Accounts Receivable

Credit Management

MS Excel

NetSuite ERP

GAAP Knowledge

B2 English

Communication

North America Time Zones

Education

Accounting/Finance/Business Administration

AR Certification (asset)

Tools

NetSuite

Google Workspace

Pivot Tables

Job description

IntouchCX is seeking a skilled AR/Collections Analyst in Cebu City to manage accounts receivable, process payments and credits, and maintain healthy cash flow. You will collaborate with Sales, CX, and Finance to resolve discrepancies and improve DSO.

The role requires at least 3 years in AR/collections, strong Excel/ERP skills (NetSuite), and solid English proficiency for North American clients. This is a dynamic, high-volume position that supports global finance operations.