AR & Collections Specialist: Cash Flow Optimizer

IntouchCX; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

IntouchCX is seeking a motivated AR/Collections Analyst to support the Finance team in Cebu City. You will manage accounts receivable, apply payments and credits, follow up on outstanding balances, and reconcile accounts to maintain cash flow.

You will work with Sales, CX, and Operations to resolve disputes, monitor aging, and improve processes. Strong Excel and ERP experience are required, with English proficiency at CEFR B2 or higher.

Qualifications

• Minimum 3 years in Corporate Collections, AR, or Credit Management.
• Degree in Accounting/Finance/Business Admin preferred.
• Professional AR certifications are a plus.
• Advanced MS Excel and Google Workspace skills.
• Experience with NetSuite ERP and subledger reconciliation preferred.
• Strong GAAP knowledge and order-to-cash workflow understanding.

Responsibilities

• Proactively manage AR portfolio to ensure timely payments and reduce DSO.
• Maintain professional communications with client AP teams and contacts.
• Monitor aging reports and perform credit risk assessments.
• Conduct regular account reconciliations for GL and subledgers.
• Collaborate with Sales, CX, and Operations to resolve delays.
• Oversee daily cash applications and AR monetization initiatives.
• Match cash payments to invoices and clear ledger differences.
• Resolve complex account discrepancies with client finance teams.
• Analyze aging trends and contribute to cash flow forecasting.
• Partner with FP&A to remove invoicing roadblocks.
• Negotiate structured payment terms for high-value accounts.
• Identify bottlenecks in order-to-cash processes and suggest improvements.

Skills

Analytical thinking

Communication

Problem solving

Team collaboration

Integrity

Education

Bachelor's degree in Accounting, Finance, or Business Administration

Tools

MS Excel

Google Workspace

NetSuite ERP

Job description

IntouchCX is seeking a motivated AR/Collections Analyst to support the Finance team in Cebu City. You will manage accounts receivable, apply payments and credits, follow up on outstanding balances, and reconcile accounts to maintain cash flow.

You will work with Sales, CX, and Operations to resolve disputes, monitor aging, and improve processes. Strong Excel and ERP experience are required, with English proficiency at CEFR B2 or higher.