Carpark Operations Supervisor (SM By the Bay)

SM Supermalls (Shopping Center Management Corporation); Pasay; On-site; PHP 360,000 - 600,000; Full time

Job summary

SM Supermalls (Shopping Center Management Corporation) is seeking an Operations Supervisor to oversee day-to-day car park operations within the assigned area, ensuring efficient property management, customer service, and marketing activities.

You will monitor staff, report hourly sales, handle refunds and parking rules, and be willing to work extended hours and shifting schedules, with at least 2 years supervisory experience and a 4-year degree. Willingness to be assigned at SM By the Bay.

Qualifications

• Customer-service oriented
• 2+ years supervisory experience in related role
• Willing to work extended hours, holidays and shifting schedules
• Graduate of any 4-year course

Responsibilities

• Monitor personnel work assignment, attendance and appearance
• Provide reports required by management, including monitoring of hourly sales
• Handle customer complaints on refund, carpark rules and regulations

Skills

Customer service

Communication

Education

4-year degree

Job description

About the role

The Operations Supervisor is responsible for day-to-day carpark operations concerns through efficient property management, development, customer service, and marketing activities of the assigned area.

Key responsibilities

• Monitor personnel work assignment, attendance and appearance

• Provide reports required by management, including monitoring of hourly sales

• Handle customer complaints on refund, carpark rules and regulations

About you

• Graduate of any 4-year course

• At least 2 years supervisory experience in similar or related job

• Customer-service oriented

• Willing to work on extended working hours, holidays and shifting schedules

• Willing to be assigned in SM By the Bay