Operations Assistant - SM MOA/ SM By the Bay

SM Supermalls (Shopping Center Management Corporation); Philippines; On-site; PHP 167,000 - 257,000; Full time

Job summary

SM Supermalls is seeking an Operations Assistant to support daily mall operations, ensuring safety, cleanliness and orderliness in line with company standards.

You will coordinate with BAO/BAM on cleanliness, manage documentation, assist in tenant communications, service requests, and monitor compliance with permits. The role also covers reception support, meetings with stakeholders, and event logistics with a flexible schedule.

Qualifications

• Four-year college degree or equivalent.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Strong oral and written communication skills.
• Able to work independently with minimal supervision.
• Willing to work on a flexible schedule.

Responsibilities

• Coordinates with BAO/BAM on cleanliness concerns and maintains organized documentation.
• Prepares memos and meetings; ensures zero errors or delays in task execution and records management.
• Assists in managing building premises, monitors tenant concerns, and ensures accurate charge summaries.
• Supports reception tasks, arranges meetings with stakeholders, and assists in event logistics.

Skills

MS Office

Communication skills

Independent worker

Flexible schedule

Education

Four-year college degree

Job description

About the role

The Operations Assistant supports daily Mall operations in accordance with company standards for safety, cleanliness and orderliness.

Key responsibilities

• Coordinates with BAO/BAM on cleanliness concerns, maintains organized documentation, prepares memos and meetings, and ensures zero errors or delays in task execution and records management
• Assists in managing building premises, monitors tenant concerns, prepares service requests and memos, and ensures accurate and timely charge summaries
• Conducts regular monitoring, prepares deficiency reports and memos, and maintains organized filing systems for tenant communications
• Supports reception tasks, arranges meetings with stakeholders, assists in event logistics, and ensures work permits are valid and compliant with mall standards

About you

• College graduate of any four-year course
• Proficient in Microsoft Office applications
• Strong oral and written communication skills
• Able to work independently with minimal supervision
• Willing to work on a flexible schedule