Career Support Specialist — Hybrid (US Hiring)

Talentio; Taguig; Ibrido; PHP 335.000 - 502.000; Tempo pieno

Vantaggi offerti da questo lavoro

OE Incentives

Descrizione del lavoro

Medley, Inc is seeking a Career Support Associate for our Philippines delivery location. You will help job seekers locate opportunities, refine resumes, and coordinate interviews to maximize placements in the Jobley portal.

You will contact job seekers and employers via phone, email, and SMS to schedule interviews and drive placements, starting with US operations and expanding to multiple geographies. This role is hybrid in Taguig, Philippines.

Competenze

• Minimum of 2 years of experience in a contact center (Voice or Voice + Non-voice) and customer care operation with no less than 1 year of tenure in any employer in the past 2 years.
• Demonstrated experience in driving customer and client satisfaction.
• Excellent conversational English communication skills.
• Demonstrated ability to handle multiple tasks using multiple tools and systems.

Mansioni

• Review candidate profiles and resumes submitted by job seekers.
• Look for current openings or job postings in the Jobley career pages that fit the job seekers’ profile and qualifications.
• Understand the job seekers’ strengths and opportunities and help them be better fit for the job by recommending resume and profile improvements, etc.
• Explain the requirements of the employers to job seekers
• Coordinate interview schedule arrangements between the employer and the job seekers

Conoscenze

Customer service

English communication

Multi-tasking

Descrizione del lavoro

Medley, Inc is seeking a Career Support Associate for our Philippines delivery location. You will help job seekers locate opportunities, refine resumes, and coordinate interviews to maximize placements in the Jobley portal.

You will contact job seekers and employers via phone, email, and SMS to schedule interviews and drive placements, starting with US operations and expanding to multiple geographies. This role is hybrid in Taguig, Philippines.