Care Rostering & Scheduling Specialist

Magnetic Alliance Pty Ltd; Manila; On-site; PHP 279,000 - 469,000; Full time

Job summary

Magnetic Alliance Pty Ltd in Manila seeks a dedicated Rostering Coordinator to ensure care delivery runs smoothly by aligning worker availability with client needs. You will build rosters, fill gaps quickly, and keep clients and workers informed with warmth and professionalism, using CRM/rostering tools to maintain accurate logs and respond to shifts promptly.

The role requires 2+ years in rostering or workforce coordination and clear English communication, with comfort in Google Workspace and

Qualifications

• 2+ years of rostering, scheduling, or workforce coordination experience.
• Clear, professional English for phone and email.
• Comfort with Google Workspace and rostering/CRM platforms.
• Highly organized with a calm head during changes.
• A people-first mindset and empathy for clients and workers.

Responsibilities

• Build and manage daily/weekly rosters, matching workers to clients.
• Fill last-minute gaps quickly to maintain care continuity.
• Inform clients of schedules and handle questions with warmth.
• Check availability and keep compliance records up to date.
• Resolve same-day issues independently and calmly.
• Keep CRM/rostering tools accurate with logs.
• Track attendance and coverage trends to improve rostering.

Skills

Rostering

Scheduling

Workforce coordination

English communication

Google Workspace

CRM platforms

Organization

People-first mindset

Education

No specific degree required

Tools

Google Workspace

CRM systems

rostering software

Job description

Magnetic Alliance Pty Ltd in Manila seeks a dedicated Rostering Coordinator to ensure care delivery runs smoothly by aligning worker availability with client needs. You will build rosters, fill gaps quickly, and keep clients and workers informed with warmth and professionalism, using CRM/rostering tools to maintain accurate logs and respond to shifts promptly.

The role requires 2+ years in rostering or workforce coordination and clear English communication, with comfort in Google Workspace and