Card Room Supervisor: Precision Card & Equipment Ops

Westside Resort; Parañaque; Presencial; PHP 335.000 - 614.000; Jornada completa

Descripción de la vacante

Westside Resort, a gaming and hospitality establishment in Parañaque, seeks a Card Room Supervisor to oversee daily card room operations, ensuring secure delivery of cards and supplies for live gaming. You will manage card preparation, issuance, and destruction following regulatory standards and company policies.

You will lead card room staff, ensure inventory accuracy, and coordinate with Gaming Operations for delivery schedules while maintaining proper records and reports.

Formación

• 3–5 years in Casino Card Room or Table Games Operations.
• 1–2 years supervisory experience in a casino environment.
• PAGCOR GEL and Responsible Gaming Certification.
• Ability to work shifting schedule, in smoking areas, and standing for long duration.
• Knowledge of card preparation, issuance protocol and directives provided by Table Games management.
• Teamwork and ability to involve team members in decision making.
• Flexibility in adjusting to different work schedules.
• Compliance with Company's Code of Conduct and other policies and procedures.
• Attention to detail and commitment to accuracy of work output.
• Professional, helpful and responsive approach to customer needs.

Responsabilidades

• Supervise the issuance of cards, dice, seal, machines and ensure the accuracy of all transactions in the system.
• Supervise and handle collections of used cards in gaming areas ensuring safety in transporting back to the card room.
• Organize and maintain the card room for efficient access and retrieval of gaming cards and equipment.
• Identify cards and machines or any equipment for disposal or destruction.
• Supervise stock room personnel, including task assignment and training.
• Perform regular inspection and inventory of gaming cards, machines and other equipment.
• Coordinate with other departments to ensure timely delivery and safety of cards.
• Maintain accurate records on cards, machines and equipment.
• Prepare reports and updates on inventory levels and card movement.
• Manage and drive high performance among direct reports and help them achieve goals.

Conocimientos

Supervisory experience

Shift work

Team leadership

Attention to detail

Customer service

Compliance awareness

Card prep knowledge

Decision making

Educación

High School graduate

College level education

Descripción del empleo

Westside Resort, a gaming and hospitality establishment in Parañaque, seeks a Card Room Supervisor to oversee daily card room operations, ensuring secure delivery of cards and supplies for live gaming. You will manage card preparation, issuance, and destruction following regulatory standards and company policies.

You will lead card room staff, ensure inventory accuracy, and coordinate with Gaming Operations for delivery schedules while maintaining proper records and reports.