Card & Payments Operations & Reconciliation Specialist

Netbank; Metro Manila; On-site; PHP 350,000 - 520,000; Full time

Job summary

Netbank in the Philippines seeks a Central Operations Specialist to ensure accurate and efficient card and payment operations. You will oversee day-to-day processing, maintain regulatory compliance, and deliver high-quality service to internal and external stakeholders.

Key duties include settlement and reconciliation across PhilPaSS, InstaPay, PESONet, and BancNet; maintaining logs and audit-ready documentation; and supporting SOP improvements while collaborating with Finance, IT, and merchant

Qualifications

• Experience in card and payment operations is preferred.
• Strong attention to detail and regulatory compliance.
• Ability to coordinate with Finance, IT, and banks.

Responsibilities

• Process settlement for card sponsorship program and RTGS entries.
• Regularly reconcile InstaPay and PESONet transactions; identify variances.
• Maintain reconciliation logs and audit-ready documentation.
• Monitor PhilPaSS settlement instructions and cash balances.
• Provide backup support for TD placements and SOA accuracy.
• Escalate discrepancies to relevant teams.
• Suggest process improvements to reduce manual work.
• Support SOP enhancements and cross-team collaboration.
• Respond to customer/inquiry regarding card/payments; resolve issues.

Skills

Bank operations

Reconciliation

Settlement processing

Regulatory compliance

Customer service

Tools

CBS

PhilPaSS

InstaPay

PESONet

BancNet

Job description

Netbank in the Philippines seeks a Central Operations Specialist to ensure accurate and efficient card and payment operations. You will oversee day-to-day processing, maintain regulatory compliance, and deliver high-quality service to internal and external stakeholders.

Key duties include settlement and reconciliation across PhilPaSS, InstaPay, PESONet, and BancNet; maintaining logs and audit-ready documentation; and supporting SOP improvements while collaborating with Finance, IT, and merchant