Card Payments Operations Lead

GoTyme PH (Philippines); Philippines; On-site; PHP 1,000,000 - 1,500,000; Full time

Job summary

GoTyme PH (Philippines) seeks a Payment & Operations Lead to oversee issuer card reconciliation for Visa and BancNet, ensuring timely settlements, accurate GL entries, and strong controls across the process.

You will drive investigation of reconciliation breaks, coordinate with Finance and Treasury, and lead initiatives to reduce manual effort through automation while maintaining regulatory compliance and robust risk management.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Banking, Information Systems, or another relevant field.
• Strong knowledge of issuer card lifecycle: clearing, settlement, reconciliation, disputes, chargebacks.
• Hands-on experience with Visa and/or BancNet reconciliation, settlement processes, and general ledger reconciliation.
• Solid understanding of operational risk, financial controls, maker-checker processes, and incident management.
• Strong analytical and problem-solving skills, with the ability to investigate variances and drive resolution.
• Familiarity with BSP regulations and Philippine payment and settlement operations.

Responsibilities

• Card Reconciliation Oversight: Lead and oversee daily issuer card reconciliations across Visa and BancNet, including transaction, settlement, clearing, fee, chargeback, refund, and general ledger reconciliation.
• Break Management and Resolution: Ensure reconciliation breaks are identified, recorded, investigated, assigned, escalated, and resolved within defined service levels.
• Settlement and Funding Validation: Validate card scheme settlement amounts, settlement dates, funding requirements, and related postings.
• Accounting and Journal Entries: Review and ensure accurate and timely preparation, validation, and posting of journal entries relating to card settlement, fees, refunds, chargebacks, suspense accounts, and reconciling items.
• Operational Controls: Maintain maker-checker controls, daily control checks, evidence retention, exception logs, and escalation procedures to prevent duplicate, omitted, delayed, or incorrect postings and settlements.
• Process all partner billing and settlement transactions within the established SLA while ensuring accurate invoice validation and reconciliation.
• Up-to-date SOPs, control documents, evidence repositories, and business continuity procedures.
• Timely and satisfactory closure of audit, risk, compliance, and regulatory requirements.
• Measurable reduction in manual reconciliation effort, recurring breaks, and operational exceptions through process improvement and automation.
• Effective team capacity, quality review, stakeholder responsiveness, and operational coverage.

Skills

Leadership

Analytical thinking

Problem solving

Communication skills

Attention to detail

Education

Bachelor's degree in Accounting, Finance, Business Admin or related field

Tools

Excel

SQL

Job description

GoTyme PH (Philippines) seeks a Payment & Operations Lead to oversee issuer card reconciliation for Visa and BancNet, ensuring timely settlements, accurate GL entries, and strong controls across the process.

You will drive investigation of reconciliation breaks, coordinate with Finance and Treasury, and lead initiatives to reduce manual effort through automation while maintaining regulatory compliance and robust risk management.