Capital Markets Support & Operations Analyst

JLL; Manila; On-site; PHP 446,000 - 625,000; Full time

Job summary

JLL seeks a CMG-JBS Business Support Analyst for on-site work in Taguig, Philippines. You will support client service excellence, manage workflows, and ensure accurate, compliant handling of documentation and requests.

Requirements include 2–3 years in administration or property industry, strong MS Office skills, and AP/AR/PeopleSoft familiarity. Apply to contribute to risk management and continuous improvement in a dynamic team.

Qualifications

• Education: Tertiary qualifications in property-related discipline preferred.
• Experience: 2–3 years in Administration or property industry.
• Technical: Intermediate MS Office proficiency; AP/AR and PeopleSoft experience advantageous.

Responsibilities

• Client Service Excellence: Manage time to meet quality service standards and deadlines.
• Client Service Excellence: Maintain accuracy and compliance with industry/client requirements.
• Client Service Excellence: Handle inbound calls and client requests promptly.
• Client Service Excellence: Monitor internal systems throughout workflow lifecycle.
• Performance Management: Track performance against KPIs and adjust processes.
• Performance Management: Complete additional duties as assigned by Manager.

Skills

Time management

Customer service

Written communication

Verbal communication

Attention to detail

Adaptability

Tech-savvy

Independent work

Problem solving

Education

Tertiary qualifications in property-related discipline

Tools

MS Office

Accounts Payable/Receivable

PeopleSoft

Job description

JLL seeks a CMG-JBS Business Support Analyst for on-site work in Taguig, Philippines. You will support client service excellence, manage workflows, and ensure accurate, compliant handling of documentation and requests.

Requirements include 2–3 years in administration or property industry, strong MS Office skills, and AP/AR/PeopleSoft familiarity. Apply to contribute to risk management and continuous improvement in a dynamic team.