Campaign Operations Manager

LizardBear Tasking, Inc. (PEZA); Philippines; On-site; PHP 391,000 - 558,000; Full time

Job summary

TaskUs is seeking a Campaign Labeling Specialist to coordinate client communications, translate requirements into SOPs for labeling pods, and support regular performance reviews.

You will monitor daily labeling campaign performance, review accuracy and throughput metrics, collect edge cases, conduct spot checks, and assist in project onboarding and SOP maintenance.

This role emphasizes data security, strict process adherence, and contributing to TaskUs’ People First culture.

Qualifications

• Experience coordinating client communications and translating requirements into SOPs is preferred.
• Experience monitoring campaign performance and quality with attention to accuracy and throughput.
• Ability to support onboarding, SOP maintenance, and collaboration with staffing teams.

Responsibilities

• Serve as the primary point of contact for client teams on daily updates and SOPs.
• Monitor labeling campaigns to ensure SLAs and quality metrics are met.
• Assist with Campaign Intake, SOPs, and training datasets for new projects.
• Ensure teams follow SOPs and uphold data security and confidentiality.

Job description

TaskUs is seeking a Campaign Labeling Specialist to coordinate client communications, translate requirements into SOPs for labeling pods, and support regular performance reviews.

You will monitor daily labeling campaign performance, review accuracy and throughput metrics, collect edge cases, conduct spot checks, and assist in project onboarding and SOP maintenance.

This role emphasizes data security, strict process adherence, and contributing to TaskUs’ People First culture.