Campaign Lead: Multi-Campaign Client Partner

LizardBear Tasking, Inc. (PEZA); Imus; On-site; PHP 480,000 - 640,000; Full time

Job summary

TaskUs in the Philippines is seeking a Campaign Lead (POC) to serve as the primary client-facing point for assigned campaigns, ensuring quality and productivity targets are met while keeping all stakeholders aligned across Operations, Quality and Training.

You will drive day-to-day coordination, calibrations, performance updates and multi-campaign execution with a strong emphasis on clear communication, proactive issue resolution and cross-functional collaboration.

Qualifications

• Strong communication and stakeholder management skills.
• Proven ability to manage quality and productivity in an operational setting.
• Experience calibrating, aligning standards, and driving consistency.
• Highly organized with ability to juggle multiple priorities and campaigns.
• Confident in handling escalations, setting expectations, and driving resolution.
• Experience with performance reporting, scorecards, dashboards, and improvement frameworks (e.g., RCA, CAPA).
• Ability to work effectively with operations, quality teams, and trainers in a fast-paced environment.

Responsibilities

• OWN day-to-day campaign performance and meet productivity/quality targets.
• Lead calibration sessions to ensure consistent quality interpretation across teams.
• Act as a key client contact, providing updates on performance, risks, and actions.
• Manage multiple campaigns, ensuring goals, scope, and success metrics are clear.
• Coordinate with Operations, Quality, and Training to drive continuous improvement.

Skills

Stakeholder management

Communication skills

Operational performance

Multi-campaign coordination

Escalation handling

Performance reporting

Job description

TaskUs in the Philippines is seeking a Campaign Lead (POC) to serve as the primary client-facing point for assigned campaigns, ensuring quality and productivity targets are met while keeping all stakeholders aligned across Operations, Quality and Training.

You will drive day-to-day coordination, calibrations, performance updates and multi-campaign execution with a strong emphasis on clear communication, proactive issue resolution and cross-functional collaboration.