Call Center Representative ( TELCO )

Big3 AR-Van's Garments Manufacturing Company; Quezon City; On-site; PHP 200,880 - 267,840; Full time

Job summary

Big3 AR-Van's Garments Manufacturing Company is seeking a customer service representative to handle customer inquiries and provide information about products and services. The role requires strong communication skills and a customer-oriented mindset.

Based in Quezon City, the on-site position offers a fast-paced environment with possible evening and weekend shifts. Prior experience is not required, and a High School diploma is acceptable.

Qualifications

• High School diploma or equivalent.
• 0–2 years preferred, but not required.
• Excellent communication and interpersonal skills.
• Customer-oriented with a positive attitude.
• Fast-paced environment with possible evening and weekend shifts.

Responsibilities

• Handle incoming calls from customers and provide assistance with inquiries.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions in the database.
• Provide information about products and services to enhance customer satisfaction.
• Collaborate with team members to improve processes and overall customer experience.

Skills

Excellent communication

Interpersonal skills

Education

High School diploma or equivalent

Job description

Big3 AR-Van's Garments Manufacturing Company

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Employee Recognition Program

Government Mandated Benefits

Description

• Handle incoming calls from customers and provide assistance with inquiries.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions in the database.
• Provide information about products and services to enhance customer satisfaction.
• Collaborate with team members to improve processes and overall customer experience.

Requirements

• Educational Qualifications:High School diploma or equivalent.
• Experience Level:0–2 years preferred, but not required.
• Skills and Competencies:Excellent communication and interpersonal skills.
• Qualities and Traits:Customer-oriented with a positive attitude.
• Working Conditions:Fast-paced environment with possible evening and weekend shifts.

HR Manager Big3 AR-Van's Garments Manufacturing Company