Call Center Representative ( TELCO )

Big3 AR-Van's Garments Manufacturing Company; Makati; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Employee Recognition Program

Job summary

Big3 AR-Van's Garments Manufacturing Company is hiring for an on-site customer service position in Makati. No prior experience required; high school diploma or equivalent accepted. You will handle customer inquiries, resolve issues, and maintain records while providing product information to boost satisfaction.

Shifts may include evenings and weekends in a fast-paced setting. Ideal candidates are customer-oriented with excellent communication and interpersonal skills, and a positive attitude.

Qualifications

• High School diploma or equivalent.
• 0–2 years experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Customer-oriented with a positive attitude.
• Willing to work evenings and weekends in a fast-paced environment.

Responsibilities

• Handle incoming calls from customers and provide assistance with inquiries.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions in the database.
• Provide information about products and services to enhance customer satisfaction.
• Collaborate with team members to improve processes and overall customer experience.

Skills

Communication

Interpersonal skills

Education

High School Diploma

Job description

Big3 AR-Van's Garments Manufacturing Company

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Employee Recognition Program

Government Mandated Benefits

Description

• Handle incoming calls from customers and provide assistance with inquiries.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions in the database.
• Provide information about products and services to enhance customer satisfaction.
• Collaborate with team members to improve processes and overall customer experience.

Requirements

• Educational Qualifications:High School diploma or equivalent.
• Experience Level:0–2 years preferred, but not required.
• Skills and Competencies:Excellent communication and interpersonal skills.
• Qualities and Traits:Customer-oriented with a positive attitude.
• Working Conditions:Fast-paced environment with possible evening and weekend shifts.

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