Call Center Representative- AMAZON

Lexie Staffing co.; Ilocos Norte; On-site; PHP 279,000 - 357,000; Full time

Job summary

A staffing company in Ilocos Norte, Philippines, is looking for a customer service representative to assist customers, engage via communication channels, and document interactions using Salesforce. The ideal candidate should have a high school diploma and a positive attitude. No prior experience is required, but strong English proficiency and teamwork skills are essential.

Qualifications

• 0-2 years of experience preferred but not required.
• Positive attitude and eagerness to learn.
• Ability to work in a team.
• Familiarity with Salesforce expected

Responsibilities

• Assist customers with inquiries and provide exceptional service.
• Engage with customers via various communication channels.
• Utilize Salesforce to document customer interactions.
• Work collaboratively to achieve sales targets.
• Adhere to company policies while demonstrating a strong work ethic.

Skills

Proficiency in English Language

Customer Service experience

familiarity with Salesforce

strong work ethic

Education

High School diploma or equivalent

Job description

Responsibilities

• Assist customers with inquiries and provide exceptional service.
• Engage with customers via various communication channels to address their needs.
• Utilize Salesforce to document customer interactions and manage client relationships.
• Work collaboratively with team members to achieve sales targets and enhance customer satisfaction.
• Adhere to company policies and procedures while demonstrating a strong work ethic.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0-2 years preferred, but no experience required
• Skills and Competencies: Proficiency in English Language, Customer Service experience, familiarity with Salesforce, strong work ethic
• Qualities and Traits: Positive attitude, eagerness to learn, and ability to work in a team