Call Center Representative

Richbuild Industrial Sales inc.; Pampanga; On-site; PHP 274,201 - 328,438; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive training and onboarding

Opportunities for career growth

Inclusive work environment

Job summary

A growing organization in customer service is seeking Customer Service Representatives in Clark, Pampanga. Ideal candidates will be customer-focused, possess strong communication skills, and be open to working in shifting schedules. The position offers a competitive compensation package up to ₱27,000/month along with comprehensive training and career growth opportunities.

Qualifications

• Open to fresh graduates and career shifters.
• Willing to work onsite in Clark, Pampanga.
• Amenable to shifting schedules, including weekends and holidays.

Responsibilities

• Handle customer inquiries through phone, chat, or email.
• Provide accurate information to customer issues.
• Ensure a high level of customer satisfaction.

Skills

Strong communication skills

Interpersonal skills

Customer-focused

Education

High School Graduate (Old Curriculum)

Job description

Overview

We are excited to launch our Wave 1 CSR Team and are looking for highly motivated individuals to join us. This is a great opportunity to build a rewarding career in customer service with a growing organization.

Position: Customer Service Representative (CSR)

Responsibilities

• Handle customer inquiries and concerns through phone, chat, or email in a professional and timely manner
• Provide accurate information and appropriate solutions to customer issues
• Ensure a high level of customer satisfaction by delivering excellent service
• Maintain confidentiality and data protection standards
• Collaborate with team leaders and support staff to meet performance goals

Qualifications

• High School Graduate (Old Curriculum)
• Open to Fresh Graduates and Career Shifters
• Strong communication and interpersonal skills
• Customer-focused with a positive attitude
• Willing to work onsite in Clark, Pampanga
• Amenable to work in shifting schedules, including weekends and holidays

What We Offer

• Competitive compensation package up to ₱27,000/month
• Comprehensive training and onboarding
• Opportunities for career growth and development
• Inclusive and supportive work environment
• Be part of an exciting pioneer batch (Wave 1)

Working Location

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