Call Center Agent

Richbuild Industrial Sales inc.; Pampanga; On-site; PHP 274,201 - 328,438; Full time

Benefits offered by this job

Competitive salary package (up to ₱27,000/month)

Quick hiring process – no final interview required

Comprehensive training

Supportive work environment and growth opportunities

Job summary

A reputable company in Pampanga is seeking enthusiastic individuals for their Wave 1 Customer Service Team. This entry-level role is perfect for fresh graduates or career shifters, requiring no prior experience. You will be responsible for handling customer inquiries through various channels and ensuring satisfaction with excellent service. Competitive salary packages and comprehensive training opportunities are offered.

Qualifications

• Open to Fresh Graduates and Career Shifters.
• Willing to work on-site in Clark, Pampanga.
• No previous BPO experience required.

Responsibilities

• Handle customer inquiries via phone, chat, or email in a professional and timely manner.
• Provide accurate information and solutions based on company products and services.
• Ensure customer satisfaction by delivering excellent service.

Skills

Strong verbal and written English communication skills

Education

High School Graduate (Old Curriculum)

Job description

We are looking for enthusiastic and service-oriented individuals to join our Wave 1 Customer Service Team in Clark, Pampanga. This role is ideal for fresh graduates, career shifters, and high school graduates under the old curriculum who are looking to begin or continue a career in the BPO industry. No prior experience required.

Key Responsibilities

• Handle customer inquiries via phone, chat, or email in a professional and timely manner
• Provide accurate information and solutions based on company products and services
• Ensure customer satisfaction by delivering excellent service
• Follow communication procedures, guidelines, and policies
• Maintain confidentiality of customer and company information

Qualifications

• High School Graduate (Old Curriculum)
• Open to Fresh Graduates and Career Shifters
• Strong verbal and written English communication skills
• Willing to work on-site in Clark, Pampanga
• No previous BPO experience required

What We Offer

• Competitive salary package (up to ₱27,000/month)
• Quick hiring process – no final interview required
• Comprehensive training
• Supportive work environment and growth opportunities