Call Center Representative

TREG Outsourcing; Mandaluyong; On-site; PHP 201,000 - 268,000; Full time

Job summary

A customer service provider is seeking enthusiastic individuals to fill Customer Service Representative positions in Mandaluyong. This role is ideal for anyone looking to develop their customer service skills, with no prior experience required as full training is provided. Responsibilities include assisting customers via multiple channels and maintaining accurate records. Candidates must possess good communication skills and be amenable to work onsite in Alabang.

Qualifications

• Open for all applicants, with or without BPO experience.
• Must have good communication skills.
• Amenable to work onsite in Alabang.
• Completed at least high school or equivalent

Responsibilities

• Assist customers via phone, email, or chat.
• Resolve customer issues with empathy.
• Offer solutions and process orders.
• Maintain accurate customer records and follow up to ensure satisfaction.
• Work within a virtual team environment, collaborating with colleagues to meet service goals.

Skills

Good communication skills

Education

High School diploma or equivalent

Job description

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

We’re hiring Customer Service Representatives. The role is for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to work from home and develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance to help you succeed!

Responsibilities

• Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.
• Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.
• Offer solutions and process orders, returns, or other service-related tasks based on customer needs.
• Maintain accurate customer records and follow up to ensure satisfaction.
• Work within a virtual team environment, collaborating with colleagues to meet service goals.

Qualifications

• Open for all applicants (with or without BPO experience)
• Must have good communication skills
• Amenable to work onsite in Alabang
• Completed at least high school or equivalent

What We Offer

Open to All: We welcome candidates from all backgrounds, whether you have previous experience or are new to customer service.