Call Center Representative

Recruitify_HR; Makati; On-site; PHP 268,000 - 446,000; Full time

Benefits offered by this job

Equity incentives

Performance bonuses

HMO

Annual company trips

Free meals

Sleeping quarters

Job summary

Recruitify_HR in Manila is hiring for on-site roles at our Cebu hub. We welcome fresh graduates and experienced BPO agents to join our travel, healthcare, and banking support teams. Enjoy premium perks and a dynamic, world-class environment with team engagement events.

We offer a competitive package, on-site facilities, daily meals, and a supportive culture designed for growth in a global BPO leader.

Qualifications

• We are looking for candidates who meet one of the following:
• Experienced Track: At least 6 months of BPO experience.
• Entry-Level Track: Open to College Graduates/Freshers (for specific accounts).
• Skills: Strong communication skills and a solutions-oriented mindset.

Responsibilities

• Resolve customer inquiries via phone, chat, or email with precision.
• Troubleshoot issues to ensure first-contact resolution.
• Maintain up-to-date knowledge of account products and procedures.

Skills

Communication skills

Solutions-oriented mindset

BPO experience

Education

College graduate or fresh graduates

Job description

On-site - Cebu Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Join a global leader in the BPO industry! We are looking for dedicated professionals to support our Travel, Healthcare, and Banking partners. Build your career in a world-class environment with premium perks.

Available Locations (On-Site)

We are hiring for our hubs in: MANILA

Compensation & Culture

• Competitive Package: Earn up to ₱40,000 (inclusive of allowances/incentives, depending on experience and account).
• Work-Life Balance: Manageable volume with fixed rest days.
• Premium Amenities: Enjoy dedicated Wi-Fi zones, gaming hubs, and fitness facilities.
• Perks: Complimentary daily meals and frequent team engagement events.

Qualifications

• We are looking for candidates who meet one of the following:
• Experienced Track: At least 6 months of BPO experience.
• Entry-Level Track: Open to College Graduates/Freshers (for specific accounts).
• Skills: Strong communication skills and a solutions-oriented mindset.

Key Responsibilities

• Resolve customer inquiries via phone, chat, or email with precision.
• Troubleshoot issues to ensure first-contact resolution.
• Maintain up-to-date knowledge of account products and procedures.

[Equal Opportunity Employer] We welcome applicants from all backgrounds. Selection is based on qualifications, merit, and business needs.