CALL CENTER REPRESENTATIVE – FRESHERS WELCOME

Neksjob Philippines; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring Call Center Representatives in Cebu City. Fresh graduates and applicants with no prior call center experience are welcome to apply. Training will be provided and you will work on-site, with weekends, holidays, and shifting schedules as required.

We offer a pathway to learn, grow, and advance within a supportive BPO environment. This is a full-time role with opportunities for performance-based incentives and development.

Qualifications

• Open to applicants with no call center experience
• Senior High School, college graduates, and undergraduates may apply
• Strong verbal and written English communication skills

Responsibilities

• Answer inbound customer calls
• Assist customers with their questions and concerns
• Provide solutions based on company guidelines
• Process customer requests and transactions
• Keep customer records updated
• Escalate complex concerns to the appropriate department

Skills

Verbal English

Written English

Computer basics

Training willingness

Education

Senior High School or higher

Job description

CALL CENTER REPRESENTATIVE - FRESHERS WELCOME

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

Start your career in the BPO industry with us. We are hiring Call Center Representatives who are willing to learn and grow. Fresh graduates and applicants without call center experience are welcome to apply.

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

Key Responsibilities

• Answer inbound customer calls
• Assist customers with their questions and concerns
• Provide solutions based on company guidelines
• Process customer requests and transactions
• Keep customer records updated
• Escalate complex concerns to the appropriate department

Qualifications

• Open to applicants with no call center experience
• Senior High School, college graduates, and undergraduates may apply
• Strong verbal and written English communication skills
• Basic computer skills
• Willing to undergo training
• Willing to work on weekends, holidays, and shifting schedules when required
• Good problem-solving and interpersonal skills

Why Join Us

• No BPO experience required
• Competitive compensation
• Incentives and bonuses
• Opportunities for promotion and career development