Airline Reservation Account Specialist

Sapient Global Services; Quezon City; In loco; PHP 254.000 - 304.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus

Incentives

Descrizione del lavoro

Sapient Global Services is hiring Customer Service Representatives in the Philippines to handle incoming calls, provide information, resolve complaints, and maintain records. This role emphasizes teamwork and delivering quality customer support in a fast-paced environment.

Join a growing team and enjoy opportunities for incentives and career growth as part of our urgent hiring drive. Training provided to ensure excellent service delivery and customer satisfaction.

Competenze

• Strong communication and interpersonal abilities.
• Ability to solve problems and make quick decisions.
• Thrives in a fast-paced, dynamic environment.

Mansioni

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and elevate issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and stakeholders to improve processes.

Conoscenze

Communication skills

Interpersonal skills

Problem solving

Adaptability

Formazione

High school diploma

Descrizione del lavoro

One-day hiring process! Earn up to 25k monthly + Bonus and Incentives! We are looking for dedicated Customer Service Representatives to join our team! This is for urgent hiring.

Responsibilities

• Answer incoming customer calls and inquiries
• Provide information and assistance to customers
• Resolve customer complaints and elevate issues as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members and other stakeholders to improve customer service processes

Qualifications

• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
• BE PART OF A GROWING TEAM AND ENJOY WORK‑LEBalance!