Chat Support Agent

Sapient Global Services; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Job summary

Sapient Global Services is seeking dedicated Customer Service Representatives in the Philippines. This urgent hiring offers a one-day process and an opportunity to earn up to PHP 25,000 monthly plus bonus and incentives.

The role involves handling customer calls, providing information, resolving complaints, and maintaining records. Join a growing team focused on delivering excellent service and improving processes.

Qualifications

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced and dynamic environment.

Responsibilities

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and elevate issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other stakeholders to improve customer service processes.

Skills

Communication skills

Interpersonal skills

Problem solving

Fast-paced environment

Education

High school diploma

Job description

One-day hiring process! Earn up to 25k monthly + Bonus and Incentives! We are looking for dedicated Customer Service Representatives to join our team! This is for urgent hiring.

Responsibilities

• Answer incoming customer calls and inquiries
• Provide information and assistance to customers
• Resolve customer complaints and elevate issues as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members and other stakeholders to improve customer service processes

Qualifications

• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
• BE PART OF A GROWING TEAM AND ENJOY WORK‑LEBalance!