CSR - Nonvoice and Voice Agent Needed - Inbound Sales Associate

Sapient Global Services; Quezon City; On-site; PHP 279,000; Full time

Benefits offered by this job

Competitive Salary up to 25K

Monthly Commissions

HMO with 2 FREE Dependents from Day 1

Flexible Shifts

Free Coffee and Biscuits

Incentives and Signing Bonuses

Life Insurance & Retirement Plan

Job summary

A growing customer service firm in Metro Manila is seeking Customer Service Representatives to join their team. Candidates will handle customer inquiries, provide solutions, and maintain high service standards. No prior experience is needed as comprehensive training will be provided. The role offers a competitive salary of up to 25K plus monthly commissions and various incentives, including life insurance and a retirement plan. Flexible shifts and a focus on work-life balance make this an appealing opportunity for those looking to grow in their careers.

Qualifications

• Customer facing work experience is a plus.
• Ability to work in a fast-paced environment.
• Proficiency with customer service tools and systems is a plus.

Responsibilities

• Handle customer inquiries and resolve issues.
• Provide accurate information about products and services.
• Maintain high standards of customer service and satisfaction.

Skills

Strong communication skills

Interpersonal skills

Attention to detail

Problem-solving abilities

Education

High school diploma or equivalent

Job description

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable!)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you!

Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!