Call Center Agent (URGENT HIRING)

Synlink Recruitment Outsourcing Co. Inc.; Cebu City; On-site; PHP 167,400 - 256,680; Full time

Benefits offered by this job

Incentives

HMO

Flexible hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is hiring a Customer Service Representative for an on-site position in Cebu.

No experience is required, and the role offers full-time employment with high school level education. The CSR will assist customers via phone, email, or chat, address inquiries, and aim to provide a positive customer experience. The position also lists incentives and health benefits, with flexible hours as part of the work-life balance.

Qualifications

• Experience not required for entry-level CSR roles.
• Excellent communication and problem-solving skills.
• Ability to manage multiple inquiries via phone, email, or chat.

Responsibilities

• Answer customers' questions via phone, email, or chat.
• Resolve issues and provide clear, accurate information.
• Update customer records and ensure a positive customer experience.

Skills

Customer service

Communication

Multitasking

Education

High School

Tools

Phone

Email

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

A Customer Service Representative assists customers by answering their questions through phone, email, or chat, helps solve their concerns or issues, provides clear and accurate information, updates customer records, and ensures that customers have a positive experience.

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours