Call Center Agent (Hybrid/Onsite)

ConnectUs Marketing Solutions, Inc.; Batangas City; Hybrid; PHP 246,000 - 279,000; Full time

Benefits offered by this job

Health benefits

Leaves and holidays

Bonuses and incentives

Long-term employment

Job summary

ConnectUs Marketing Solutions, Inc. is seeking a Call Center Agent for on-site or hybrid work in Batangas City. The role involves outbound and inbound calls, data entry into a CRM, email responses, and report creation using Office and Google Drive.

Ideal candidates have excellent English, can type 40 WPM, and manage multiple tasks under pressure. No prior BPO experience is required; fresh graduates are encouraged to apply.

Qualifications

• Excellent English communication skills.
• Typing speed of at least 40 WPM.
• Able to multitask, prioritize and manage time efficiently.
• Customer-oriented with the ability to adapt to different personalities.
• Fresh graduates are welcome to apply.
• No prior BPO experience required.

Responsibilities

• Make outbound calls for surveys, lead generation, events, or sales.
• Handle inbound calls to resolve queries or close leads.
• Enter data into CRM systems accurately.
• Respond to emails promptly.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements and perform other duties as assigned.

Skills

English communication

Typing 40 WPM

Multitasking & time management

Customer orientation

Fresh graduates welcome

Work under pressure

Job description

Be part of a passionate team and create opportunities!

CALL CENTER AGENT (ON-SITE or HYBRID)

Job Description

• Outbound calls for surveys, lead generation, event invitation and/or sales.
• Inbound calls to resolve customer queries or close lead/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements set forth.
• Perform other duties as assigned.

Qualifications

• Must be willing to work on-site: Batangas City.
• Excellent English communication skills.
• Typing Speed: at least 40WPM.
• Ability to work under pressure.
• Ability to multitask, prioritize and manage time efficiently.
• Customer orientation and ability to adapt and respond to different types of personalities.
• Intelligent.
• No BPO experience required; fresh graduates are welcome to apply.

So, why join us?

• Full Time and Long Term Employment.
• Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives.
• Salary will be based on: Skills, Attitude, Performance, Attendance.
• Opportunity for regularization and promotion.
• US and Canadian clients.
• Shift: Graveyard Monday to Friday, and Saturday as needed.
• Scholarship program duration: 8 to 10 days.

Salary Package Structure

• Guaranteed Monthly Income: PHP 15,000
• Incentives: Up to PHP 7,000
• Total salary package: PHP 22,000 to PHP 25,000

WE LOOK FORWARD TO MEETING YOU!