C.I Collector

ADDESSA CORPORATION; Mariveles; On-site; PHP 240,000 - 360,000; Full time

Job summary

ADDESSA CORPORATION in the Philippines is seeking a credit investigations and collections professional to assess applicant information and manage installment collections within your designated area.

You will maintain records, monitor payment schedules, and prepare reports to support decision-making. Strong attention to detail and independent work within a defined region are essential.

This role emphasizes reliable follow-up and collaboration with relevant teams to resolve customer issues.

Qualifications

• Experience in credit investigation, collections, or related field.
• Strong attention to detail and data accuracy.
• Good communication and interpersonal skills.
• Ability to work independently within a designated coverage area.
• Basic report preparation and record-keeping skills.
• Professional, reliable, and results-oriented approach to follow-up.

Responsibilities

• Conduct credit investigations for installment loan applicants.
• Collect monthly installments from customers within the area.
• Maintain accurate customer and collection records.
• Monitor payment schedules and follow up on due accounts.
• Prepare and submit reports for management.
• Coordinate with teams to resolve account and payment concerns.

Skills

Credit investigation

Collections

Field operations

Customer service

Attention to detail

Job description

About the role

Join our team in a credit investigation and collections role supporting installment loan applicants and customers of ADDESSA. You will help assess applicant information, manage monthly installment collections within your assigned area, and provide accurate reports that support effective business decisions.

Key responsibilities

• Conduct credit investigations for all installment loan applicants.

• Collect monthly installment payments from ADDESSA customers within the designated area coverage.

• Maintain accurate and up-to-date customer and collection records.

• Monitor payment schedules and follow up on due accounts.

• Prepare and submit reports required by management in connection with assigned duties and responsibilities.

• Coordinate with relevant teams to resolve customer account and payment concerns.

What we're looking for

• Previous experience in credit investigation, collections, field operations, customer service, or a related role is preferred.

• Strong attention to detail and the ability to verify and manage customer information accurately.

• Good communication and interpersonal skills.

• Ability to work independently and manage assignments within a designated coverage area.

• Basic report preparation and record-keeping skills.

• Professional, reliable, and results-oriented approach to customer and payment follow-up.