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Job summary
TASQ Staffing Solutions in Pasay is seeking a Supervisor with at least 2 years of BPO outbound sales experience. The role involves coaching and developing agents, managing performance metrics, and leading a dynamic sales team. Key responsibilities include evaluating sales calls and collaborating with management to implement effective strategies. Exceptional communication skills and a talent for mentorship are essential for success in this fast-paced environment.
Qualifications
At least 2 years of BPO outbound sales experience.
Must have experience as a Supervisor or Team Leader.
Demonstrated talent for coaching, developing, and mentoring agents.
Responsibilities
Deliver personalized coaching sessions to elevate agent skills.
Monitor daily KPIs and implement strategies to hit targets.
Lead B2B sales representatives in a fast-paced environment.
Evaluate sales calls to provide actionable feedback.
Work with operations to implement sales strategies.
Skills
BPO outbound sales experience
Coaching and development skills
Outstanding communication skills
Job description
Work Setup
Onsite (MOA Pasay)
Non-Negotiable Requirements
At least 2 years of BPO outbound sales experience
Must have experience as a Supervisor or Team Leader
Demonstrated talent for coaching, developing, and mentoring agents to unlock their full potential.
Outstanding communication skills that inspire collaboration and create a dynamic, engaging team atmosphere.
Key Responsibilities
Coaching & Development: Deliver personalized coaching sessions regularly to elevate agent skills, boost productivity, and sharpen sales techniques.
Performance Management: Keep a close eye on daily KPIs, quality benchmarks, and sales figures, and proactively implement strategies to ensure your team consistently hits their targets.
Team Leadership: Inspire and lead B2B sales representatives to excel and thrive in a dynamic, fast-paced environment.
Quality Evaluation: Dive into sales calls and interactions to provide insightful and actionable feedback that drives success.
Collaboration: Work closely with operations and management to bring sales strategies to life and drive impactful training programs.