Business Support Officer

BDO Unibank; Cebu City; On-site; PHP 210,000 - 270,000; Full time

Job summary

BDO Unibank, Inc. seeks a backroom support colleague to assist the Acquiring Sales Team in Cebu City. The role focuses on processing merchant inquiries, ensuring timely responses, and maintaining smooth operations across provincial centers.

Ideal candidates have a four-year business degree and at least one year in sales or marketing, with strong communication skills and a customer-service mindset. Equal opportunity employer values diversity.

Qualifications

• Bachelor's degree in business or related field.
• At least 1 year of experience in sales/marketing.
• Strong communication and interpersonal skills.

Responsibilities

• Support the Unit Head in overseeing Provincial Business Center and Satellite Offices.
• Respond to merchant queries and monitor sales team response times.
• Coordinate requests from Merchant Services Unit, call center, branches.
• Follow up merchants to obtain missing documentation.

Skills

Good communication skills

Sales exposure

Education

Four-year Business Course

Job description

Job Description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

Responsible for providing backroom support to the Acquiring Sales Team.

Key Responsibilities

• Supports the Unit Head in overseeing activities of Provincial Business Center / Satellite Offices of Acquiring and Institute procedure and policies for the smooth operation of the Unit.
• Takes and receives queries and concerns from merchants; maintains and monitors response turn around time of sales teams.
• Coordinates with the Acquiring group all requests coming from Merchant Services Unit, BDO call center, branches and other internal units.
• Calls merchant to follow-up lacking documentation.

Qualifications

• A Graduate of any four-year Business Course.
• With at least 1 year experience in Sales / Marketing Organization.
• Good communication skills.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.