Merchant Services Support Specialist

BDO Unibank; Cebu City; On-site; PHP 210,000 - 270,000; Full time

Job summary

BDO Unibank, Inc. seeks a backroom support colleague to assist the Acquiring Sales Team in Cebu City. The role focuses on processing merchant inquiries, ensuring timely responses, and maintaining smooth operations across provincial centers.

Ideal candidates have a four-year business degree and at least one year in sales or marketing, with strong communication skills and a customer-service mindset. Equal opportunity employer values diversity.

Qualifications

• Bachelor's degree in business or related field.
• At least 1 year of experience in sales/marketing.
• Strong communication and interpersonal skills.

Responsibilities

• Support the Unit Head in overseeing Provincial Business Center and Satellite Offices.
• Respond to merchant queries and monitor sales team response times.
• Coordinate requests from Merchant Services Unit, call center, branches.
• Follow up merchants to obtain missing documentation.

Skills

Good communication skills

Sales exposure

Education

Four-year Business Course

Job description

BDO Unibank, Inc. seeks a backroom support colleague to assist the Acquiring Sales Team in Cebu City. The role focuses on processing merchant inquiries, ensuring timely responses, and maintaining smooth operations across provincial centers.

Ideal candidates have a four-year business degree and at least one year in sales or marketing, with strong communication skills and a customer-service mindset. Equal opportunity employer values diversity.