Business Relationship Manager (Tagum)

City Savings Bank, Inc.; Tagum; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

City Savings Bank, Inc. in Tagum, Philippines seeks a results-driven Business Manager to drive branch success and expand CASA deposits by executing targeted sales strategies and managing key client relationships.

You will develop deposit growth plans, collaborate across branches, monitor performance, and lead a team to deliver exceptional customer service in a competitive retail banking environment.

Qualifications

• 5 years of experience in branch management or banking leadership.
• Proven sales and negotiation track record within retail banking.
• Experience leading a team and delivering strong customer service.
• Solid understanding of retail banking operations and local market dynamics.

Responsibilities

• Develop and implement strategies to attract new clients and grow the branch's deposit portfolio.
• Collaborate with other branches and departments to share best practices and identify process improvements.
• Monitor branch performance metrics and drive actions to achieve business goals.
• Plan and execute marketing activities to increase branch visibility and market share.

Skills

Sales

Negotiation

Leadership

Branch management

Job description

As a Business Manager, you will be the primary driver of branch success. You will execute targeted sales strategies and manage key client relationships to significantly boost overall sales targets, with emphasis on expanding the volume of CASA (Current and Savings Account) deposits.

Job Responsibilities

• Develop and implement strategies to attract new clients, retain existing customers, and grow the branch's deposit portfolio
• Collaborate with other branches and departments to share best practices and identify opportunities for process improvements
• Monitor branch performance metrics and implement corrective actions to achieve business goals
• Participate in the planning and execution of marketing and promotional activities to increase the branch's visibility and market share

Job Requirements

• Preferably 5 years of experience in a similar branch management or banking leadership role in the retail banking sector
• Should be highly skilled in sales and negotiation, preferably with an existing base of clients within the designated region
• Proven track record of driving branch business growth, managing a team, and delivering exceptional customer service
• Strong understanding of retail banking operations, products, and services, as well as a keen awareness of the local market dynamics