Business Process Associate I

Crawford; Iloilo City; On-site; PHP 223,000 - 312,000; Full time

Job summary

Crawford in Iloilo City seeks a detail-oriented Data Entry Clerk to support the organization and its clients with accurate input and records.

You will encode data into our systems per SOP, verify entries, handle information requests, and perform administrative tasks while maintaining confidentiality.

Requirements: Bachelor's degree, 0–1 year data entry or related experience, proficiency with word processing and spreadsheets, and strong multitasking and attention to detail.

Qualifications

• Bachelor's degree required.
• 0–1 year of data entry, administrative and/or database management experience.
• Proficient in word processing and spreadsheet softwares.
• Ability to multi-task, prioritize and manage time effectively.
• Keen attention to details in order to produce quality output.
• Maintains high degree of professionalism and confidentiality.
• Interpersonal skills - Able to work independently and as a team member.

Responsibilities

• Encodes information into various automated systems by adhering to Crawford's SOP with regards to data entry.
• Checks data initially entered for accuracy and completeness.
• Communicates with concerned persons to request additional information or to confirm corrections if necessary.
• Complies with the given turnaround time to accomplish the entry of information into the system.
• Routes certain processes to other Business Process Associates if needed or as assigned.
• Responds to any queries regarding matters of work in a customer-oriented approach.
• Refers matters beyond limits of authority and expertise to immediate superior for direction.
• Upholds the Crawford Code of Conduct by protecting the confidentiality of information.
• Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes.
• Non-clinical staff may not conduct any activities that require interpretation of clinical information.

Skills

Data entry

Administrative work

Database management

Attention to detail

Interpersonal skills

Time management

Education

Bachelor's degree

Tools

Word processing

Spreadsheet software

Job description

Job Description

Responsible for providing accurate data entry necessary to the needs of the organization and its clients.

Responsibilities

• Data Entry
  • Encodes information into various automated systems by adhering to Crawford's standard operating procedure (SOP) with regards to data entry
  • Checks data initially entered for accuracy and completeness
  • Communicates with concerned person/s to request additional information or to confirm for corrections if necessary
  • Complies with the given turnaround time to accomplish the entry of information into the system
• Business Process Support
  • Routes certain processes to other Business Process Associates if needed or as assigned
  • Responds to any queries regarding matters of work in a customer-oriented approach
  • Refers matters beyond limits of authority and expertise to immediate superior for direction
  • Upholds the Crawford Code of Conduct by protecting the confidentiality of information
  • Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes
  • Non-clinical staff may not conduct any activities that require interpretation of clinical information, including but not limited to, the choosing of a set of criteria to use for handling a request for healthcare services or treatments.

Qualifications

• Bachelor's degree in any related course.
• Zero to one (1) year of data entry, administrative and/or database management work experience.
• Proficient in word processing and spreadsheet softwares.
• Ability to multi-task, prioritize and manage time effectively.
• Keen attention to details in order to produce quality output.
• Maintains high degree of professionalism and confidentiality.
• Interpersonal skills - Able to work independently and as a team member.