Business Operations Officer

LIMA LAND, INC.; Lapu-Lapu; On-site; PHP 320,000 - 520,000; Full time

Job summary

LIMA LAND, INC. is seeking an experienced Financial and Administrative Support professional to assist in leasing operations, locator management, and governance reporting. The role involves coordinating lease activities, onboarding locators, maintaining records, and preparing comprehensive reports.

You will work closely with Finance and operations teams to monitor billing, budgeting, and performance metrics, while supporting business development initiatives in the property sector.

Qualifications

• 4-year degree completed.
• Minimum 3 years in leasing or related field.
• Experience in commercial real estate is a plus.
• Proficient with MS Office and reporting tools.

Responsibilities

• Monitor lease billings, collections, and aging reports; coordinate with Finance.
• Consolidate budget inputs and assist in budget monitoring and variance reporting.
• Maintain revenue, occupancy, and financial databases.
• Handle leasing activities, inquiries, and coordinate property viewings.
• Maintain leasing inventories, pricing schedules, marketing materials, and databases.
• Coordinate documentary requirements with support groups.
• Monitor leasing pipeline trackers.
• Coordinate lease renewal schedules and documentation.
• Assist in onboarding new locators and coordinating move-in requirements.
• Maintain locator records and customer databases.
• Respond to locator inquiries and coordinate resolutions.
• Execute executive-level engagement activities for key accounts to support renewal strategies and drive lease renewals.
• Coordinate move-out and contract close-out requirements.
• Attend locator engagement and retention activities and provide support as needed.
• Prepare operational, leasing, occupancy, and management reports.
• Maintain business trackers and monitoring tools.
• Conduct market benchmarking of competitor lease rates and leasing practices to provide insights and support leasing strategies.
• Perform other related duties as assigned.

Skills

Tenant relations

Leasing coordination

Customer service

Business operations

Sales administration

Education

Bachelor's degree (4-year college)

Tools

Microsoft Office

Reporting/database tools

Job description

Key Responsibilities

Financial and Administrative Support

• Monitor lease billings, collections, and aging reports and coordinate with Finance.
• Consolidate budget inputs and assist in budget monitoring and variance reporting.
• Maintain revenue, occupancy, and financial databases.
• Process and monitor requests, approvals, and supporting documents.
• Assist in preparing monthly operational and financial reports.

Leasing Operations Support

• Conduct leasing and prospecting activities.
• Respond to leasing inquiries and coordinate property viewings.
• Maintain leasing inventories, pricing schedules, marketing materials, and databases.
• Coordinate documentary requirements with support groups.
• Monitor leasing pipeline trackers.
• Coordinate lease renewal schedules and documentation.

Locator Relationship Management

• Assist in onboarding new locators and coordinating move-in requirements.
• Maintain locator records and customer databases.
• Respond to locator inquiries and coordinate resolutions [Core concerns]
• Execute executive-level engagement activities for key accounts to support renewal strategies and drive lease renewals
• Coordinate move-out and contract close-out requirements.
• Attend locator engagement and retention activities and provide support as needed

Reporting and Governance Support

• Prepare operational, leasing, occupancy, and management reports.
• Maintain business trackers and monitoring tools.
• Conduct market benchmarking of competitor lease rates and leasing practices to provide insights and support leasing strategies.
• Perform other related duties as assigned.

Qualifications:

• A graduate of any 4 year course
• 3 years in leasing, property management, customer service, business operations , sales administration or related field
• Experience in commercial real estate, industrial parks, property leasing, or tenant/locator management is an advantage.
• Strong background in coordinating leasing activities, managing customer/tenant relationships, and supporting business development initiatives.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word) and familiar with reporting and database management tools.