Business Manager (Baguio)

City Savings Bank, Inc.; Baguio; On-site; PHP 600,000 - 800,000; Full time

Job summary

City Savings Bank, Inc. in the Cordillera region seeks a results‑driven Business Manager in Baguio to lead branch performance by implementing targeted sales strategies, managing key client relationships, and expanding CASA deposits.

You will collaborate with teams across branches, monitor performance, and drive initiatives to increase market share, while mentoring staff and ensuring exceptional customer service in a dynamic retail banking environment.

Qualifications

• 5 years of experience in branch management or banking leadership.
• Strong sales and negotiation skills.
• Proven track record in growing branch business and leading a team.
• Knowledge of retail banking operations and local market dynamics.
• Willingness to do fieldwork.

Responsibilities

• Develop and implement strategies to attract new clients, retain existing customers, and grow the branch's deposit portfolio.
• Collaborate with other branches and departments to share best practices and identify opportunities for process improvements.
• Monitor branch performance metrics and implement corrective actions to achieve business goals.
• Participate in the planning and execution of marketing and promotional activities to increase the branch's visibility and market share.

Skills

Sales & Negotiation

Team Management

Customer Service

Retail Banking Knowledge

Job description

As a Business Manager, you will be the primary driver of branch success. You will execute targeted sales strategies and manage key client relationships to significantly boost overall sales targets, with emphasis on expanding the volume of CASA (Current and Savings Account) deposits.

Job Responsibilities

• Develop and implement strategies to attract new clients, retain existing customers, and grow the branch's deposit portfolio
• Collaborate with other branches and departments to share best practices and identify opportunities for process improvements
• Monitor branch performance metrics and implement corrective actions to achieve business goals
• Participate in the planning and execution of marketing and promotional activities to increase the branch's visibility and market share

Job Requirements

• Preferably 5 years of experience in a similar branch management or banking leadership role in the retail banking sector
• Should be highly skilled in sales and negotiation, preferably with an existing base of clients within the designated region
• Proven track record of driving branch business growth, managing a team, and delivering exceptional customer service
• Strong understanding of retail banking operations, products, and services, as well as a keen awareness of the local market dynamics
• Must be willing to do fieldwork