Business Development Specialist

PLUXEE PHILIPPINES INC.; Manila; On-site; PHP 300,000 - 500,000; Full time

Job summary

PLUXEE PHILIPPINES INC. seeks a results-driven sales professional with 2-3 years of face-to-face B2B selling experience to expand our local market footprint.

You will gather competitor and customer data through field sales or calls to create awareness of market trends and PLUXEE services. You will manage customer relationships across a defined territory, win new business, up-sell and cross-sell, and perform sales administration to keep records current.

Qualifications

• Bachelor’s degree in Business or Marketing is preferable.
• 2-3 years of face-to-face sales experience.
• Proven track record in achieving sales targets.
• Organizational awareness and customer handling.
• Solutions oriented approach.
• Excellent presentation and probing skills.

Responsibilities

• Gather competitor and customer data through field sales activities or calls to raise awareness of local market trends and competitors' activities.
• Win and develop customers within a geographic territory to meet volume targets and sales KPIs.
• Manage customer relationships and resolve queries to maintain satisfaction.
• Perform sales administration to keep accurate client information and reports.
• Deliver distinctive customer experience following PLUXEE guidelines.

Skills

Face-to-face sales

B2B selling

Sales targets

Presentations and probing

Education

Bachelor’s degree in Business or Marketing

Job description

Permanent Regular Job Description:

Responsibilities To gather competitor and customer data through field sales activities or phone call in order to create awareness of local market trends and competitors activities. Interacts with customers, face-to-face, to establish market information specific to them. Observe local market trends and relates impacts upon their customers. Collects competitor intelligence Shares information within the sales team to improve the ability of yourself and others to identify the most applicable PLUXEE service against competitor product offers. Passes on the information gathered to the Sales Director for further analysis.

Selling

To win and develop customers within a specific geographic territory or pre-selected database customer base in order to generate and meet volume targets within the guidelines set out and within the policy and centrally agreed sales processes in order to meet both individual, team activity and productivity KPIs. Plans and prepares for sales visits to both existing and prospect customers e.g. contact person, address, trading history, etc. Performs visits to appropriate contacts within existing and prospect customers according to the standard activity KPIs and centrally agreed sales processes. Consistently presents the full range of products, services and value added solution to every customer. Wins new customers through the closing of business on simplified tariffs. Develops existing customers via up-selling and or cross selling.

Customer Relationship management

To ensure we keep the active customers within a specific geographic territory or pre-selected database through building lasting relationships and enhancing customer satisfaction. Forms professional and appropriate relationships within customer organisations through face-to-face contact in order to meet customer needs. Provides a channel of communication between PLUXEE and its customer, facilitating resolutions of complaints and queries (i.e. service failures, invoice queries). Specifically performs follow-up visits Ensures customers are kept up to date with relevant PLUXEE information and products Establishes appropriate relationships and communicates with other relevant functional areas.

Sales Administration

To perform all sales administration activities in order to maintain accurate information essential to sustain business volume and customer service. Acts upon information provided by the Marketing or Finance department relating to e.g. Up / Down Traders, Customers not trading to profile, etc… in consultation with the Sales Manager and Sales Director Accurately complete sales reports within agreed time frames. Completes and updates customer information and documentation as required by the business. Accurately updates the Sales systems on a timely basis in order to ensure complete and current client information is held. Reviews sales performance and prepare presentations as necessary for sales meetings and weekly debriefs. Provides input as required into the quarterly sales reviews.

Customer Experience

At any time and anywhere perform the activities and display the behaviors that are designed to deliver a distinctive Customer Experience. These activities and behaviors are highlighted in accordance to the values and beliefs of PLUXEE and in any additional Customer Experience behavioral guideline applicable to the role.

JOB PROFILE

Bachelor’s degree with Business or Marketing Major is preferable At least 2-3 years of face-to-face sales experience Proven track record in achieving sales targets Organizational awareness (structure, products and services) Business to business selling skills With background on customer handling and service Solutions Oriented Approach Excellent Présentation and Probing Skills