Business Development Representative | Work From Home

Connext Global Solutions Inc; Philippines; Remote; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Night differential

Attendance bonus

Mid-year bonus

Competitive compensation

Life insurance

HMO insurance

Great company culture

Job summary

Connext is a dedicated team of BPO experts serving diverse industries, from Title and Escrow to Healthcare and Retail. We are seeking a Business Development Representative to qualify inbound leads, perform outbound prospecting, and support customers in the early sales stages.

The role involves discovering customer needs, educating prospects on our solutions, and maintaining precise CRM records to drive opportunities with our US-based client.

Qualifications

• 1+ year of sales experience required.
• Experience using CRM systems or CRM-driven workflows.
• Excellent phone/video/email communication and CRM proficiency.
• Proven ability to qualify leads and understand customer needs through questioning.

Responsibilities

• Qualify inbound leads and conduct outbound prospecting to generate sales opportunities.
• Conduct discovery calls to understand customer needs, goals, budget, and requirements.
• Educate prospects on products, features, benefits, and suitable solutions.
• Maintain accurate customer records, activities, and outcomes in the CRM.
• Address sales, technical, and operational inquiries while ensuring timely follow-up.
• Collaborate with internal teams to support customer needs and sales activities.

Skills

Sales experience

CRM experience

Communication

Lead qualification

Tools

CRM software

Job description

Req ID: 5036
Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Business Development Representative who will be working with Connext's Client in the United States of America.

What's in it for you?

• 25% Night Differential
• Perfect Attendance Bonus
• Mid-year Bonus!
• Competitive compensation
• Life insurance
• HMO Insurance
• Great company culture

What is the job?

The Business Development Representative is responsible for responding to and qualifying inbound leads, conducting outbound prospecting, and supporting customers throughout the early stages of the sales process.

Responsibilities

• Qualify inbound leads and conduct outbound prospecting to generate sales opportunities.
• Conduct discovery calls to understand customer needs, goals, budget, and requirements.
• Educate prospects on products, features, benefits, and suitable solutions.
• Maintain accurate customer records, activities, and outcomes in the CRM.
• Address sales, technical, and operational inquiries while ensuring timely follow-up.
• Maintain product knowledge and collaborate with internal teams to support customer needs and sales activities.

Qualifications

• Minimum of one (1) year of sales experience.
• Experience using CRM systems or CRM-driven workflows.
• Comfortable on phone, video, using email, and CRM-driven workflows.
• Proven ability to qualify leads and understand customer needs through effective questioning.