Customer Support Specialist 2

Connext Global Solutions Inc; Angeles; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Night differential 25%

Perfect Attendance Bonus

Mid-year Bonus

Life insurance

HMO Insurance

Great company culture

Job summary

Connext Global Solutions Inc is seeking a Customer Support Specialist 2 to work with our US client. You will handle data entry and documentation tasks to ensure accurate account handling.

The role emphasizes supporting operations with data entry, coordinating with teams, and maintaining documents in internal systems. Candidates with at least one year of related experience and a high school diploma will thrive in a fast-paced environment with bonuses and insurance benefits.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of data entry or coordination experience.
• Strong organizational and typing skills.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Support Operations with data entry and account-related tasks.
• Coordinate with Operations, Admin, and Customer Success teams.
• Accurately complete documents based on system requirements.
• Upload, organize, and maintain documents in internal systems.
• Ensure accuracy, consistency, completeness, and compliance.
• Support daily workflows and complete tasks on time.

Skills

Data entry

Multitasking

Organizational skills

Typing speed

Education

High school diploma or equivalent

Job description

Req ID: 5057
Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Customer Support Specialistwho will be working with Connext's Client in the United States of America.

What's in it for you?

• 25% Night Differential

• Perfect Attendance Bonus

• Mid-year Bonus!

• Competitive compensation

• Life insurance

• HMO Insurance

• Great company culture

What is the job?

The Customer Support Specialist 2 is responsible in providing operational and administrative support by managing assigned data entry and documentation tasks to ensure accurate account handling.

Responsibilities:

• Support Operations with data entry and account-related tasks.
• Coordinate with Operations, Admin, and Customer Success teams.
• Accurately complete documents based on system requirements.
• Upload, organize, and maintain documents in internal systems.
• Ensure accuracy, consistency, completeness, and compliance.
• Support daily workflows and complete tasks on time.

Qualifications:

• High school diploma or equivalent combination of education and related work experience.
• At least one (1) year of experience in data entry, order processing, or a similar coordination role.
• Effective organizational skills and the ability to manage multiple tasks.
• Demonstrates strong keyboarding skills, demonstrating speed and precision in data entry tasks.