Business Development Executive, ShopeeFood

Shopee; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Shopee, a leading Southeast Asia e-commerce platform, is seeking a Business Development Executive in Manila to grow the SMB merchant portfolio, onboarding new partners and driving growth for existing accounts. You will identify opportunities, negotiate contracts, manage onboarding, and work with operations, marketing and product teams to support merchant success.

You will be responsible for acquiring, retaining, and expanding merchant relationships, tracking performance, and collaborating with

Qualifications

• Bachelor’s degree in Business, Marketing, or related fields.
• 1–4 years of experience in business development, sales, account management, or merchant operations.
• Experience in food delivery, e-commerce, FMCG, or local services platforms is a plus.
• Strong communication, negotiation, and relationship management skills.
• Self-driven and comfortable working in a fast-paced environment.
• Familiar with Excel/Google Sheets; SQL knowledge is a plus.

Responsibilities

• Identify, acquire, and onboard new SMB merchants to the platform.
• Build and maintain strong relationships with merchant partners.
• Manage end-to-end onboarding, including contract negotiation and setup.
• Drive merchant growth through campaign participation, assortment expansion, and operational improvements.
• Monitor merchant performance and provide recommendations to improve sales and customer experience.
• Work closely with cross-functional teams including operations, marketing, and product teams to support merchant success.
• Track market trends, competitor activities, and merchant feedback to identify business opportunities.
• Achieve acquisition, retention, and growth targets set by the company.

Skills

Merchant acquisition

Account management

Relationship management

Negotiation

Communication

Analytical thinking

Education

Bachelor’s degree in Business

Tools

Excel

Google Sheets

SQL

Job description

Department Business Development and PartnershipsLevelExperienced (Individual Contributor)LocationManilaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.About the Team:We are looking for a highly driven Business Development Executive to grow our SMB merchant portfolio for the food delivery business. This role will focus on both merchant acquisition and account management, including identifying potential merchants, onboarding new partners, and driving growth for existing accounts.Job Description:Identify, acquire, and onboard new SMB merchants to the platformBuild and maintain strong relationships with merchant partnersManage the end-to-end onboarding process, including contract negotiation and operational setupDrive merchant growth through campaign participation, assortment expansion, and operational improvementsMonitor merchant performance and provide recommendations to improve sales and customer experienceWork closely with cross-functional teams including operations, marketing, and product teams to support merchant successTrack market trends, competitor activities, and merchant feedback to identify business opportunitiesAchieve acquisition, retention, and growth targets set by the companyRequirements:Bachelor’s degree in Business, Marketing, or related fields1–4 years of experience in business development, sales, account management, or merchant operationsExperience in food delivery, e-commerce, FMCG, or local services platforms is a plusStrong communication, negotiation, and relationship management skillsSelf-driven and comfortable working in a fast-paced environmentStrong analytical and problem-solving skillsFamiliar with Excel/Google Sheets; SQL knowledge is a plusWilling to do fieldwork and engage directly with merchants