Business Development - Acquisition and Account Management - SPX Express

SPX PHILIPPINES INC.; Manila; On-site; PHP 420,000 - 640,000; Full time

Job summary

SPX PHILIPPINES INC. is actively growing its Business Development and Partnerships efforts with Shopee to secure new customers and opportunities. The team focuses on onboarding clients, driving retention, and expanding partnerships across Southeast Asia and beyond.

Applicants should bring a proven track record in business development or sales, strong communication and negotiation skills, and a strategic, self-motivated mindset to excel in a fast-paced environment.

Qualifications

• Proven track record in business development, sales, account management, or customer success roles.

Responsibilities

• Identify and research potential customers and markets to generate leads.
• Pitch, negotiate, and close deals to bring in new customers to SPX.
• Onboard new customers and provide product or service training.
• Serve as clients' trusted advisor. Develop and execute customer success plans to drive retention and upsell opportunities.
• Build strong relationships with customers to ensure loyalty and advocacy.
• Monitor and report on key account metrics, providing insights and recommendations for improvement.

Skills

Business development

Sales

Account management

Customer success

Interpersonal communication

Negotiation

Strategic thinking

Self-motivation

Job description

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description

• Identify and research potential customers and markets to generate leads
• Pitch, negotiate, and close deals to bring in new customers to SPX.
• Onboard new customers and provide product or service training.
• Serve as clients' trusted advisor. Develop and execute customer success plans to drive retention and upsell opportunities.
• Build strong relationships with customers to ensure loyalty and advocacy.
• Monitor and report on key account metrics, providing insights and recommendations for improvement.

Requirements

• Proven track record in business development, sales, account management, or customer sucess roles. Preferably but not limited in ecommerece/logistic industry.
• Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels
• Excellent negotiation skills, with a focus on delivering exceptional customer experiences
• Strategic thinker with the ability to identify and capitalize on market opportunities
• Self-motivated and goal-oriented, with the ability to work independently and as part of a team