Business Development - Acquisition and Account Management - SPX Express

SPX Express; Manila; On-site; PHP 500,000 - 800,000; Full time

Job summary

SPX Express in Manila is seeking a proactive business development and sales professional to identify potential customers and markets, generate leads, and close deals. You will onboard new customers and provide product or service training, acting as a trusted advisor to develop customer success plans for retention and upsell opportunities.

You will build strong relationships with clients to ensure loyalty and advocacy, while monitoring key account metrics and delivering insights to drive

Qualifications

• Proven track record in business development, sales, account management, or customer success roles.
• Preferably but not limited in ecomm erece/logistic industry.
• Strong interpersonal and communication skills with ability to influence stakeholders

Responsibilities

• Identify and research potential customers and markets to generate leads.
• Pitch, negotiate, and close deals to bring in new customers to SPX.
• Onboard new customers and provide product or service training.
• Serve as clients' trusted advisor. Develop and execute customer success plans to drive retention and upsell opportunities.
• Build strong relationships with customers to ensure loyalty and advocacy.
• Monitor and report on key account metrics, providing insights and recommendations for improvement.

Skills

Business development

Sales

Account management

Customer success

Job description

• Identify and research potential customers and markets to generate leads
• Pitch, negotiate, and close deals to bring in new customers to SPX.
• Onboard new customers and provide product or service training.
• Serve as clients' trusted advisor. Develop and execute customer success plans to drive retention and upsell opportunities.
• Build strong relationships with customers to ensure loyalty and advocacy.
• Monitor and report on key account metrics, providing insights and recommendations for improvement.

Job Description

• Identify and research potential customers and markets to generate leads
• Pitch, negotiate, and close deals to bring in new customers to SPX.
• Onboard new customers and provide product or service training.
• Serve as clients' trusted advisor. Develop and execute customer success plans to drive retention and upsell opportunities.
• Build strong relationships with customers to ensure loyalty and advocacy.
• Monitor and report on key account metrics, providing insights and recommendations for improvement.

Requirements

• Proven track record in business development, sales, account management, or customer sucess roles. Preferably but not limited in ecommerece/logistic industry.
• Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels
• Excellent negotiation skills, with a focus on delivering exceptional customer experiences
• Strategic thinker with the ability to identify and capitalize on market opportunities
• Self-motivated and goal-oriented, with the ability to work independently and as part of a team