Business Analyst (Banking experience)

NCS Philippines; Taguig; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

NCS Philippines is seeking a Business Analyst with banking experience to join the technology team in Bonifacio Global City, Taguig. You will bridge business requirements and technology solutions, translating banking processes into precise specs for development teams.

The role requires 3–5 years of banking BA experience, strong stakeholder management, and familiarity with SDLC and Agile practices. You will collaborate with developers, QA, and architects to deliver compliant, high-quality

Qualifications

• 3–5 years of BA experience in banking or financial services
• Strong knowledge of banking processes, products and regulatory compliance
• Experience with requirements gathering, documentation and analysis methodologies
• Excellent communication and stakeholder management skills
• Experience with JIRA, Azure DevOps or Confluence
• Familiarity with SDLC and agile methodologies

Responsibilities

• Gather, analyse and document business requirements from banking stakeholders and translate them into detailed functional specifications
• Conduct process mapping and workflow analysis to identify inefficiencies and opportunities for improvement in banking operations
• Collaborate with software developers, QA teams and system architects to ensure solutions align with business objectives
• Develop use cases, user stories and acceptance criteria for development teams
• Perform system testing and validate that solutions meet documented business requirements
• Provide post-implementation support and training to banking end-users
• Manage project scope, timelines and deliverables in coordination with project managers
• Participate in stakeholder meetings to present findings, recommendations and project progress
• Document and maintain comprehensive technical and functional documentation

Skills

Requirements gathering

Documentation

Stakeholder management

SDLC

Agile methodologies

Analytical thinking

Communication

Multi-project management

Banking systems familiarity

Education

CBAP/CCBA certification

Tools

JIRA

Azure DevOps

Confluence

Job description

About the role

NCS Philippines is seeking a Business Analyst with banking experience to join our growing technology team. This is a full-time position based in Bonifacio Global City, Taguig City, Metro Manila. As a Business Analyst, you will play a crucial role in bridging the gap between business requirements and technology solutions, translating complex banking processes into clear technical specifications that drive organisational success. Your expertise in the banking sector will be instrumental in delivering high-quality solutions that meet both current operational needs and future strategic objectives.

Key responsibilities

• Gather, analyse and document business requirements from banking stakeholders and translate them into detailed functional specifications
• Conduct thorough process mapping and workflow analysis to identify inefficiencies and opportunities for improvement within banking operations
• Collaborate with software developers, QA teams and system architects to ensure solutions align with business objectives
• Develop use cases, user stories and acceptance criteria for development teams
• Perform system testing and validate that solutions meet documented business requirements
• Provide post-implementation support and training to banking end-users
• Manage project scope, timelines and deliverables in coordination with project managers
• Participate in stakeholder meetings to present findings, recommendations and project progress
• Document and maintain comprehensive technical and functional documentation

What we're looking for

• Proven experience working as a Business Analyst within the banking or financial services sector (minimum 3-5 years recommended)
• Strong understanding of banking processes, products and regulatory compliance requirements
• Proficiency in requirements gathering, documentation and analysis methodologies
• Excellent communication and stakeholder management skills, with the ability to interact effectively with both technical and non-technical audiences
• Experience with business analysis tools and software (such as JIRA, Azure DevOps, Confluence or similar platforms)
• Knowledge of system development lifecycle (SDLC) and agile methodologies
• Strong analytical and problem-solving capabilities
• Attention to detail and ability to manage multiple projects concurrently
• Familiarity with banking systems such as core banking platforms, payment systems or digital banking solutions is highly desirable
• Certification in Business Analysis (CBAP, CCBA) or relevant qualifications would be advantageous

What we offer

NCS Philippines is committed to fostering a supportive and inclusive work environment where employees can grow and thrive. We offer competitive compensation packages commensurate with experience and qualifications. Our benefits include health and wellness programmes, professional development opportunities, career advancement pathways and a collaborative team culture. We recognise the importance of work-life balance and offer flexible arrangements where possible to support the wellbeing of our employees. We are an equal opportunity employer and welcome applications from diverse candidates.

About us

NCS Philippines is a leading technology solutions provider committed to delivering innovative and reliable services to our clients across various industries. With a focus on digital transformation, we help organisations leverage technology to achieve their business objectives. Our team comprises skilled professionals dedicated to excellence, innovation and customer satisfaction. We are passionate about creating solutions that make a meaningful impact on our clients' success and continue to invest in our people, processes and technologies to remain at the forefront of the industry.