Business Systems Analyst

Nexus Recruitment Group; Taguig; On-site; PHP 670,000 - 1,339,000; Full time

Job summary

Nexus Recruitment Group in the Philippines is seeking a skilled Business Systems Analyst to support the analysis, documentation, and implementation of technology solutions aligned with business goals. This role acts as a liaison between IT and business stakeholders to gather requirements and improve processes across shared services or financial operations.

The ideal candidate has strong knowledge of enterprise systems, cross-functional coordination, and experience working in fast-paced,

Qualifications

• Bachelor's degree in Information Systems, Business Administration, or related field.
• 3+ years of experience as a business analyst or systems analyst in shared services, insurance, or financial environments.
• Experience with ERP, CRM, workflow automation, or case management tools.

Responsibilities

• Work with business users to elicit, analyze, and document system and process requirements.
• Translate business needs into functional specifications, user stories, and process maps.
• Collaborate with developers, QA, and project teams to ensure clear understanding and implementation of requirements.
• Support system configuration, testing, and deployment activities across enterprise platforms.
• Assist in identifying process improvement opportunities through gap analysis and data review.
• Maintain system documentation, training materials, and user support resources.
• Participate in change management, UAT planning, and rollout communications.
• Act as a key liaison between business units and IT to ensure solutions meet user expectations.

Skills

Analytical thinking

Communication skills

Problem solving

Collaborative work

Education

Bachelor's degree in Information Systems, Business Administration, or related field

Tools

ERP

CRM

JIRA

Confluence

Visio

Power BI

Job description

We are seeking a skilled and solution-oriented Business Systems Analyst to support the analysis, documentation, and implementation of technology solutions aligned with business goals. This role serves as a liaison between technical teams and business stakeholders to gather requirements, improve processes, and ensure successful delivery of system enhancements in a shared services or financial operations environment.

The ideal candidate has a strong understanding of business analysis, enterprise systems, and cross-functional coordination in fast-paced, process-driven organizations.

Key Responsibilities:

• Work with business users to elicit, analyze, and document system and process requirements.
• Translate business needs into functional specifications, user stories, and process maps.
• Collaborate with developers, QA, and project teams to ensure clear understanding and implementation of requirements.
• Support system configuration, testing, and deployment activities across enterprise platforms.
• Assist in identifying process improvement opportunities through gap analysis and data review.
• Maintain system documentation, training materials, and user support resources.
• Participate in change management, UAT planning, and rollout communications.
• Act as a key liaison between business units and IT to ensure solutions meet user expectations.

Qualifications:

• Bachelors degree in Information Systems, Business Administration, or a related field.
• 3+ years of experience as a business analyst or systems analyst, ideally in shared services, insurance, or financial environments.
• Experience with enterprise systems such as ERP, CRM, workflow automation, or case management tools.
• Familiarity with requirements documentation, process modeling, and testing methodologies.
• Proficient in Microsoft Office Suite; experience with tools like JIRA, Confluence, Visio, or Power BI is a plus.
• Strong analytical thinking, communication, and problem-solving skills.
• Ability to work collaboratively with technical and non-technical stakeholders.
• Experience with Agile or hybrid development methodologies is preferred.