Business Analyst - Store Supplier Systems

SM Retail Inc; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

SM Retail Inc. is seeking a Business Analyst to support merchandising, inventory, and warehousing improvements. You will gather requirements, analyze data, and coordinate with IT.

Represent Merchandising in system projects, conduct UAT, prepare test scenarios, document results, and train users with guides.

Requirements: Bachelor's in Industrial Engineering and 1–2 years in business analysis; proficiency in MS Excel and Microsoft Office; retail experience is a plus.

Qualifications

• Bachelor's degree in Industrial Engineering required.
• 1–2 years of experience in business analysis, systems analysis, or process improvement.

Responsibilities

• Gather and document business requirements and process improvements.
• Represent Merchandising in system projects and initiatives.
• Conduct UAT, prepare test scenarios, document results, and coordinate issue resolution.
• Analyze sales, inventory, and operational data and provide recommendations.
• Develop and maintain process documentation, user guides, and training materials.
• Coordinate with IT on system enhancements and implementation.
• Conduct user orientation and training for new and enhanced systems.
• Support projects related to merchandising, inventory, warehousing, promotions, and vendors.

Skills

Analytical thinking

Excel

Communication

Data analysis

Education

Bachelor's degree in Industrial Engineering

Tools

MS Office

Job description

Job Purpose

Supports the business in analyzing and improving merchandising, store supplier system, inventory, and warehousing processes through business requirements gathering, system enhancements, UAT, and process improvement. Acts as a key liaison between business teams and IT to ensure effective system solutions.

Key Responsibilities

• Gather and document business requirements and process improvements.
• Represent the Merchandising team in system projects and initiatives.
• Conduct UAT, prepare test scenarios, document results, and coordinate issue resolution.
• Analyze sales, inventory, and operational data and provide recommendations.
• Develop and maintain process documentation, user guides, and training materials.
• Coordinate with IT on system enhancements and implementation.
• Conduct user orientation and training for new and enhanced systems.
• Support projects related to merchandising, inventory, warehousing, promotions, and vendors.

Qualifications

• Bachelor's degree in Industrial Engineering.
• At least 1–2 years of experience in Business Analysis, Systems Analysis, or Process Improvement.
• Retail, eCommerce, FMCG, Merchandising, or Inventory experience is an advantage.
• Proficient in MS Excel and Microsoft Office.
• Strong analytical, problem-solving, and communication skills.
• Knowledge of inventory management principles is an advantage.