Brokerage Associate | Night Shift & Onsite

Radiant BPO Services Inc.; Cebu City; On-site; PHP 246,000 - 357,000; Full time

Job summary

Radiant Global Logistics in Cebu City, Philippines, seeks a Brokerage Associate to ensure accurate and timely processing of payment paperwork, including scanning, labeling, and validating amounts against supporting documents. You will maintain electronic records, ensure proper classification, and coordinate with other teams to resolve discrepancies while upholding confidentiality and data integrity.

This onsite role requires meticulous attention to detail and the ability to work independently

Qualifications

• Bachelor/Associate degree in Business, Logistics or International Trade is preferred.
• Experience in data entry, document processing, billing, or payment processing.
• Strong attention to detail and accuracy when reviewing documents and payments.
• Proficient with Microsoft Office, email, and document management systems.
• Ability to work with large volumes of paperwork and stay organized.

Responsibilities

• Scan, upload, and organize paperwork accurately and quickly.
• Ensure documents are correctly labeled and categorized.
• Review paperwork for completeness and legibility before processing.
• Verify payments against supporting documents.
• Identify discrepancies and resolve issues before submission.
• Maintain electronic records and ensure audit readiness.
• Coordinate with teams to clarify missing or incorrect information.
• Escalate unresolved discrepancies to supervisor.
• Maintain confidentiality of sensitive financial data.
• Meet productivity and accuracy targets.

Skills

Data entry

Document processing

Billing

Payment processing

Administrative support

Attention to detail

Microsoft Office

Time management

Communication

Independent work

Logistics knowledge

Education

Business / Logistics / International Trade degree

Tools

Microsoft Office

Email

Document management systems

Job description

Brokerage Associate

1Nito Tower, Lahug, Cebu City, Philippines
Employment Type: Full-time (Onsite)
Schedule: Night Shift, Monday to Friday (09:00 PM–06:00 AM)

Job Overview

The Brokerage Associate is responsible for ensuring the accurate and timely processing of paperwork required for payment processing. The role focuses on scanning and organizing documents, applying the correct labels, and validating payment amounts against supporting documentation. This position plays a key role in maintaining data accuracy, document compliance, and efficient payment processing.

Key Responsibilities

• Scan, upload, and organize paperwork and supporting documents accurately and in a timely manner.
• Ensure all documents are correctly labeled and categorized according to established processes.
• Review paperwork for completeness, legibility, and proper documentation before processing.
• Verify that payment amounts are accurate and consistent with the approved supporting documents.
• Identify and resolve discrepancies in paperwork, labeling, or payment amounts before submission.
• Ensure documents are properly matched to the corresponding loads, transactions, or payment requests.
• Maintain accurate electronic records and ensure documents are readily accessible for reference or audit purposes.
• Follow established procedures and quality standards for document handling and payment processing.
• Coordinate with the appropriate teams to clarify missing, incorrect, or inconsistent information.
• Escalate unresolved discrepancies or exceptions to the appropriate supervisor or team member.
• Maintain confidentiality and proper handling of sensitive financial and operational information.
• Meet established productivity, accuracy, and turnaround-time expectations.

Qualifications

• Bachelor / Associate Degree in Business, Logistics or International Trade is an asset.
• Previous experience in data entry, document processing, billing, payment processing, or administrative support is preferred.
• Strong attention to detail and a high level of accuracy when reviewing documents and payment amounts.
• Ability to identify discrepancies, missing information, incorrect labeling, and documentation errors.
• Proficient in using Microsoft Office, email, and document management systems.
• Comfortable working with large volumes of paperwork while maintaining accuracy and efficiency.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks.
• Good written and verbal communication skills.
• Ability to follow established processes, quality standards, and compliance requirements.
• Demonstrates accountability, reliability, and willingness to take ownership of assigned tasks.
• Ability to work independently while effectively collaborating with other teams.
• Experience in the logistics, transportation, or freight industry is an advantage.

ABOUT RADIANT

Launched in 2006, Radiant Global Logistics is a publicly traded, third party logistics company providing technology-enabled global transportation and value-added logistics solutions primarily to customers based in the United States and Canada. We service a large and diversified account base across a range of industries and geographies, which is supported from an extensive network of operating locations across North America as well as an integrated international service partner network located in other key markets around the globe. The Company provides these services through a multi-brand network, which includes over 100 operating locations. Included in these operating locations are a number of independent agents, who are also referred to as “strategic operating partners,” that operate exclusively on the Company's behalf, and approximately 25 Company-owned offices. As a third-party logistics company, the Company has a vast carrier network of asset-based transportation companies, including motor carriers, railroads, airlines and ocean lines in its carrier network.

Radiant’s network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup®, Adcom WorldwideTM, Distribution By Air (DBA)TM, Service by Air®, Navegate®, and Centrade Brands well as the Radiant® Brand. In all, It's the Network that Delivers! ®