Bridgetowne BPO | Consumer Electronics Account | Blended Support | Minimal Calls

Private Advertiser; Pasig; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

HMO and healthcare benefits

Paid training

Performance incentives

Career growth opportunities

Stable work environment

Job summary

Private Advertiser in Bridgetowne is hiring Customer Service Representatives for a Consumer Electronics Account. This blended, non-voice and voice support role handles written inquiries with minimal phone calls.

You will assist customers with products, provide information and troubleshooting, help with orders, returns, and account concerns, and document interactions. 6–12 months CS experience preferred; HS grad required; onsite in Bridgetowne; English communication essential.

Qualifications

• Good written and verbal English communication skills.
• Basic computer and internet navigation skills.
• 6 to 12 months of Customer Service or Customer Support experience.
• BPO experience is an advantage.

Responsibilities

• Assist customers with consumer electronics products and services.
• Handle inquiries through chat, email, and limited phone support.
• Provide product information and troubleshooting assistance.
• Help with orders, returns, replacements, and account concerns.
• Resolve customer issues and provide appropriate solutions.
• Document customer interactions accurately.

Skills

Written English

Verbal English

Communication skills

Customer service

Education

High School Graduate

Job description

Bridgetowne | Consumer Electronics Account | Blended Support | Minimal Calls

Job Overview

We are hiring Customer Service Representatives for a Consumer Electronics Account in Bridgetowne.

This is a blended customer support role combining non-voice and voice channels, with minimal phone calls. Most customer concerns are handled through written support, making this a great opportunity for applicants who prefer a mostly non-voice environment.

What You’ll Do

• Assist customers with consumer electronics products and services
• Handle inquiries through chat, email, and limited phone support
• Provide product information and troubleshooting assistance
• Help with orders, returns, replacements, and account concerns
• Resolve customer issues and provide appropriate solutions
• Document customer interactions accurately

Qualifications

• At least High School Graduate
• Must have 6 to 12 months of Customer Service or Customer Support experience
• BPO experience is an advantage
• Good written and verbal English communication skills
• Basic computer and internet navigation skills
• Comfortable handling a blended role with minimal calls
• Willing to work onsite in Bridgetowne

Salary & Benefits

• Competitive salary package
• HMO and healthcare benefits
• Paid training
• Performance incentives
• Career growth opportunities
• Stable work environment

Why Apply?

• Blended Account - Non-Voice + Voice
• Minimal phone calls
• Consumer electronics account
• Requires only 6-12 months customer service/support experience
• Career growth opportunities
• Professional work environment
• Limited hiring slots available