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Private Advertiser in Manila is seeking a Brand and Sales Staff to join New Clothing Line. This full-time role focuses on delivering exceptional customer experiences, showcasing collections, and achieving sales targets in a fashion retail environment.
As the face of the brand, you will engage customers, provide styling advice, maintain brand standards, and participate in launches and events to boost store performance.
About the role
We are seeking an enthusiastic and customer-focused Brand and Sales Staff to join RVD GROUP in New Clothing Line. This is a full-time position that plays a vital role in delivering exceptional customer experiences and driving sales performance in our fashion retail environment. As a Brand and Sales Associate, you will be the face of our brand, engaging with customers, showcasing our fashion collections, and achieving sales targets whilst maintaining the highest standards of brand representation.
Key responsibilities
Represent the brand professionally and consistently across all customer touchpoints.
Support the implementation of the brand’s positioning, strategy, and marketing direction.
Ensure consistent application of brand standards across retail, customer service, and brand communications.
Monitor competitor activities, market trends, and developments relevant to the brand.
Provide market and customer insights to support brand and commercial decisions.
Welcome and assist customers by understanding their needs, preferences, and lifestyle.
Provide personalized product recommendations, styling guidance, and brand consultations.
Proactively engage customers and identify opportunities to increase sales and conversion.
Build strong and lasting customer relationships through personalized service.
Support the achievement of individual and store sales targets, conversion, and customer retention objectives.
Maintain strong product knowledge and effectively communicate product features, benefits, craftsmanship, and brand story.
Handle customer inquiries and concerns professionally while maintaining a premium customer experience.
Deliver a consistent, elevated, and personalized customer experience aligned with the brand’s standards.
Ensure the store and customer-facing areas consistently reflect the brand’s visual identity and positioning.
Support retail campaigns, product launches, visual activations, events, and other in-store initiatives.
Gather customer feedback and frontline insights and communicate relevant observations to the management team.
Assist in maintaining excellent standards of product presentation, merchandising, and store readiness.
Maintain strong awareness of current and emerging fashion, retail, lifestyle, and consumer trends.
Monitor local and international fashion movements, competitor activities, product launches, and collaborations.
Share relevant market and customer insights that may support sales, merchandising, and brand initiatives.
Identify opportunities to strengthen customer engagement and brand relevance.
QUALIFICATIONS:
Candidates with a professional and personable demeanor, strong communication skills, and a customer-oriented personality.
Bachelor’s degree in Marketing, Advertising, Communications, Fashion, Business, Retail, or a related field.
2–4 years of experience in fashion, retail, luxury, lifestyle, sales, brand management, or a related industry.
Experience with a fashion, premium, luxury, or lifestyle brand is highly preferred.
Strong customer service, sales, communication, and interpersonal skills.
Strong understanding of fashion, styling, customer behavior, and retail environments.
Demonstrated ability to build customer relationships and achieve sales objectives.
Highly organized, detail-oriented, proactive, and adaptable.
Ability to work effectively with Marketing, Retail, Merchandising, Creative, and Operations teams.
With good looks and pleasing personality