Brand and Sales Associate/Staff (ASAP!)

Private Advertiser; Makati; On-site; PHP 223,000 - 391,000; Full time

Job summary

RVD FOOD GROUP is seeking a Brand and Sales Associate - Fashion in Makati for a full-time role. You will be the face of the brand, engaging customers, delivering styling guidance, and driving sales in a premium fashion retail environment.

You will maintain brand standards, provide personalized recommendations, and support store campaigns while building strong customer relationships and ensuring exceptional experiences.

Qualifications

• Candidates with a professional and personable demeanor and strong communication skills.
• Bachelor's degree in Marketing, Advertising, Communications, Fashion, Business, Retail, or related field.
• 1–4 years of experience in fashion, retail, luxury, lifestyle, sales, brand management, or related industry.
• Experience with a fashion, premium, luxury, or lifestyle brand is highly preferred.
• Strong customer service, sales, and interpersonal skills.
• Understanding of fashion, styling, customer behavior, and retail environments.
• Ability to build customer relationships and achieve sales objectives.

Responsibilities

• Brand representation and management across customer touchpoints.
• Provide personalized product recommendations, styling guidance, and brand consultations.
• Engage customers to increase sales and conversion.
• Build lasting customer relationships through personalized service.
• Support achievement of store sales targets, conversion, and customer retention.
• Maintain product knowledge and communicate features, benefits, and brand story.
• Handle inquiries professionally while preserving a premium experience.
• Deliver elevated customer experiences aligned with brand standards.
• Support retail campaigns, product launches, and in-store initiatives.
• Gather and relay frontline insights to management.

Skills

Customer service

Sales

Communication

Interpersonal skills

Fashion knowledge

Education

Bachelor's degree in Marketing/Advertising/Communications/Fashion/Business/Retail

Job description

About the role We are seeking an enthusiastic and customer-focused Brand and Sales Associate - Fashion to join RVD FOOD GROUP. This is a full-time position that plays a vital role in delivering exceptional customer experiences and driving sales performance in our fashion retail environment. As a Brand and Sales Associate, you will be the face of our brand, engaging with customers, showcasing our fashion collections, and achieving sales targets whilst maintaining the highest standards of brand representation.

Key responsibilities

1. Brand Representation & Management

• Represent the brand professionally and consistently across all customer touchpoints.

• Support the implementation of the brand's positioning, strategy, and marketing direction.

• Ensure consistent application of brand standards across retail, customer service, and brand communications.

• Monitor competitor activities, market trends, and developments relevant to the brand.

• Provide market and customer insights to support brand and commercial decisions.

2. Sales & Customer Engagement

• Welcome and assist customers by understanding their needs, preferences, and lifestyle.

• Provide personalized product recommendations, styling guidance, and brand consultations.

• Proactively engage customers and identify opportunities to increase sales and conversion.

• Build strong and lasting customer relationships through personalized service.

• Support the achievement of individual and store sales targets, conversion, and customer retention objectives.

• Maintain strong product knowledge and effectively communicate product features, benefits, craftsmanship, and brand story.

• Handle customer inquiries and concerns professionally while maintaining a premium customer experience.

3. Retail & Customer Experience

• Deliver a consistent, elevated, and personalized customer experience aligned with the brand's standards.

• Ensure the store and customer-facing areas consistently reflect the brand's visual identity and positioning.

• Support retail campaigns, product launches, visual activations, events, and other in-store initiatives.

• Gather customer feedback and frontline insights and communicate relevant observations to the management team.

• Assist in maintaining excellent standards of product presentation, merchandising, and store readiness.

4. Fashion & Trend Intelligence

• Maintain strong awareness of current and emerging fashion, retail, lifestyle, and consumer trends.

• Monitor local and international fashion movements, competitor activities, product launches, and collaborations.

• Share relevant market and customer insights that may support sales, merchandising, and brand initiatives.

• Identify opportunities to strengthen customer engagement and brand relevance.

QUALIFICATIONS:

• Candidates with a professional and personable demeanor, strong communication skills, and a customer-oriented personality.

• Bachelor's degree in Marketing, Advertising, Communications, Fashion, Business, Retail, or a related field.

• 1-4 years of experience in fashion, retail, luxury, lifestyle, sales, brand management, or a related industry.

• Experience with a fashion, premium, luxury, or lifestyle brand is highly preferred.

• Strong customer service, sales, communication, and interpersonal skills.

• Strong understanding of fashion, styling, customer behavior, and retail environments.

• Demonstrated ability to build customer relationships and achieve sales objectives.

• Highly organized, detail-oriented, proactive, and adaptable.

• Ability to work effectively with Marketing, Retail, Merchandising, Creative, and Operations teams.

• Preferrably from MAKATI AREA