Retail Fashion Consultant

Private Advertiser; Metro Manila; On-site; PHP 279,000 - 424,000; Full time

Job summary

Private Advertiser is seeking a Retail Fashion Consultant to act as a Brand Ambassador on the sales floor, delivering personalized customer experiences and driving store performance. You will blend product knowledge with customer engagement to bring the brand story to life and support commercial targets.

The role focuses on delivering warm, tailored service, recommending products, and maintaining visually appealing displays while ensuring stock levels are managed efficiently.

Qualifications

• 2–3 years of experience in sales or similar retail role.
• Strong ability to promote and sell products while delivering excellent customer service.
• Excellent communication and active listening skills.
• Ability to understand customer needs and guide purchase decisions naturally.
• Strong rapport-building and professional sales presentation skills.
• Organized and efficient in managing tasks and customer inquiries.
• Basic computer and POS skills.

Responsibilities

• Achieve and exceed store sales targets.
• Provide excellent customer service by welcoming and guiding customers through the store and OMNI experience.
• Identify customer needs and provide tailored product recommendations.
• Effectively promote and sell products, driving cross-selling and up-selling to increase transaction value.
• Stay up to date with fashion trends, brands, and influencers.
• Deliver a warm, welcoming and personalized experience to every customer.
• Act as brand ambassador, demonstrating passion, professionalism and product knowledge.
• Complete the full garment cycle from processing deliveries and refill to steaming.
• Support garment presentation and maintenance of displays according to guidelines.
• Ensure good stock levels through replenishment on the sales floor.

Skills

Sales experience

Customer service

Communication

Active listening

People skills

Tools

POS systems

Job description

ABOUT THE ROLE

The Retail Fashion Consultant serves as a Brand Ambassador and role model on the sales floor, delivering excellent, personalized customer experiences across in-store while driving individual and store sales performance.

The Retail Fashion Consultant combines strong product and fashion knowledge, genuine customer engagement, and operational discipline to bring the brand story to life, support commercial targets, and contribute to a positive, service-driven store culture.

KEY RESPONSIBILITIES

• Achieve and exceed individual and store sales targets of their assigned store




• Provide excellent customer service by welcoming and guiding customers through the store and OMNI experience, with direct, attentive customer contact




• Identify customer needs and provide tailored product recommendations, guiding customers through fashion stories and products in all areas of the store




• Effectively promote and sell products, driving cross-selling and up-selling to increase transaction value




• Stay up to date with the fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers




• Deliver a warm, welcoming, and personalized experience to every customer, representing the brand positively during all customer interactions




• Act as an ambassador of the brand portfolios, demonstrating passion, professionalism, and strong product knowledge in every interaction




• Complete the full garment cycle from processing deliveries and refill to steaming, ensuring good garment care




• Support garment presentation, execution, and maintenance of merchandise displays, and ensure execution of presentation according to visual merchandising guidelines




• Ensure good stock levels through consistent replenishment routines on the sales floor

QUALIFICATIONS

• Minimum of 2–3 years of experience as a Sales Consultant or in a similar retail role, preferably within the high-end footwear and apparel industry; candidates with a strong background in sales, customer service, fashion, or other service-related industries will also be considered




• Strong ability to promote and sell products while delivering excellent customer service




• Effective communication, active listening, and customer engagement skills




• Ability to understand customer needs and guide purchase decisions naturally




• Strong rapport-building and professional sales presentation skills




• Organized and efficient in managing tasks and customer inquiries




• Basic computer and POS skills




• Receptive to feedback, coaching, and new sales approaches




• Team-oriented, with a positive attitude and willingness to support colleagues