Branch Supervisor

MAS Autodesign Corporation; Tacloban; On-site; PHP 300,000 - 520,000; Full time

Benefits offered by this job

Incentives

Employee recognition

On-site role

Job summary

MAS Autodesign Corporation in Tacloban City seeks an Area Head to lead TOMAS AUTOWORKS operations, sales, and customer service. The role requires guiding front-line staff, ensuring compliance, and driving branch growth in a dynamic retail environment.

You will train and coach teams, manage schedules, handle cash procedures, and resolve complex customer issues while building community relationships to expand the business.

Qualifications

• Bachelor’s degree in Business Administration, Management, Finance, Marketing, or related field.
• 1-3 years of experience in branch operations, retail management, sales, or customer service.
• Supervisory/team-lead/senior assistant role with staff performance management.

Responsibilities

• Lead, coach, and mentor front-line staff to achieve branch targets.
• Conduct performance evaluations, ongoing skill development, and training sessions.
• Manage daily staffing schedules, task delegation, and workflow for branch coverage.
• Oversee daily open/close procedures, cash reconciliation, and vault management.
• Ensure adherence to internal policies, regulations, and safety standards; perform audits.
• Assist in setting and driving branch sales goals, cross-selling, and client acquisition.
• Monitor sales metrics and coach underperforming staff.
• Build strong local community and customer relationships to support growth.
• Resolve escalated customer complaints and maintain service quality.

Skills

Communication skills

Marketing

Merchandising

Inventory management

Teamwork

Sales training

Sales management

Team player

Presentation

After-sales management

Customer management

Problem solving

Written & verbal communication

Education

Bachelor’s degree in Business Admin/Management/Finance/Marketing or related field

Job description

On-site - Tacloban 1-3 Yrs Exp Bachelor Full-time

Area Head MAS Autodesign Corporation

Job Description

Employee Recognition and Rewards

Incentives

• Bachelor’s degree in Business Administration, Management, Finance, Marketing, or a related field (equivalent industry experience can substitute).
• 1-3 years of experience in branch operations, retail management, sales, or customer service.
• Proven experience in a supervisory, team-lead, or senior assistant role, with demonstrated success managing staff performance and workflow.

Core Responsibilities

• Lead, coach, and mentor front-line staff to achieve individual and branch performance targets.
• Conduct regular performance evaluations, ongoing skill development, and team training sessions.
• Manage daily staffing schedules, task delegation, and workflow to ensure optimal branch coverage.
• Branch Operations & Compliance
• Oversee daily open/close procedures, cash reconciliation, and vault management.
• Ensure strict adherence to internal policies, industry regulations, and safety standards.
• Perform regular operational audits to minimize risk and operational errors.
• Sales & Business Growth
• Assist in setting and driving branch sales goals, cross-selling services, and client acquisition.
• Monitor key sales metrics and provide actionable coaching to underperforming team members.
• Build strong local community and customer relationships to support business expansion.
• Customer Service Management
• Resolve complex or escalated customer complaints promptly and professionally.
• Maintain high branch service quality standards to ensure customer retention and satisfaction.

Excellent Communication Skills Marketing Merchandising Inventory Management Teamwork Sales Training Sales Management Team Player Presentation After-Sales Management Customer Management Problem Solver Written and Verbal Communication Skills

Working Location

TOMAS AUTOWORKS, Tacloban City, Leyte, Philippines